Senior Executive, Learning Technology and Systems

Singapore University of Social Sciences (SUSS) is a university with a rich heritage in inspiring lifelong education, and transforming society through social sciences. As one of Singapore's six autonomous universities, we champion inclusivity, bringing education to all regardless of age, qualification, experience and background; ensuring that lifelong learners are given equal opportunities to develop to their fullest potential.

The Institute for Adult Learning (IAL), as part of SUSS, leads in the field of research on adult learning to build capabilities of the training and adult education (TAE) sector in Singapore and beyond.

Grounded in our core philosophy of Head, Heart, Habit (3H), we value our people’s involvement and contributions in making a difference through the many stages of our graduates’ journey. Working at SUSS provides you with a fulfilling career, and professional development to bring out the best in you

**About Role**:
The Appointee will work with the team to test, deploy, and manage the adoption and maintenance of a one-stop e-service system known as the TAELENT Platform at the Institute for Adult Learning.

**Key Responsibilities**:

- Be the bridge between product owners, business users and technology development team to support the development and deployment of TAELENT in the right direction to achieve business objectives
- Work with product owners to translate business and user requirements into well-defined and clear technical specifications that are logical and comprehensible to the technology development team, to ensure correct deliverables, and resolve any issues that may arise
- Develop and execute project plans; identify tasks, priority, schedules, specifications, improvements, risks and contingency plan
- Prepare detailed flow charts (work flow, activity, sequence diagrams), outlining systems capabilities, technical algorithms and processes following waterfall and agile SDLC guidelines
- Plan collaboration and facilitate successful integration across different systems
- Project manage and plan the required testing as well as take part in testing of TAELENT which would include end-users and vendor
- Produce accurate and detailed project / test reports and presentations to update on project milestones and status to the management on a timely basis
- Track and document project deliverables to carry out necessary fund disbursement
- Maintain a close relationship with stakeholders to comprehend and communicate their needs and participate in the validation of the solutions
- Perform and/or support any other roles and responsibilities, including cross-divisional projects, that may be assigned by the immediate Reporting Officer and/or IAL Management

**Job Requirements**:

- Tertiary qualification in Information Technology, Computer Science, or Computer Engineering preferably with at least 3-5 years of relevant working experience in infrastructure, Linux/Windows systems administration
- Highly articulate with excellent communication and interpersonal skills to be able to gather and translate business requirements into technical specifications succinctly, manage diverse views, and seek consensus through open discussion
- Strong project, resource and change management skills to handle the work demands and deliver high quality work within the given timelines
- Strong acumen in problem solving, critical thinking, logical/analytical, and process improvement skills
- High learning agility, be able to work under time pressure, and be highly adaptable to thrive in a fast-paced, fast-changing environment
- An entrepreneurial spirit to do things better, be open to possibilities, and be able to navigate technical, political, and organisational roadblocks that can emerge

The successful appointee will be based in IAL Campus located at Lifelong Learning Institute next to Paya Lebar MRT station.

**Job Types**: Full-time, Permanent

**Salary**: $3,300.00 - $5,100.00 per month

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary
- Performance bonus