Director Planning

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

- This is a senior role within the planning and analytics EM ecommerce team and is part of the planning and analytics management team.-
- Key Responsibilities:

- Drive the EM eCommerce business performance (Sales, MD%, OP%, KPIs) and forecast with forecast accuracy
- During MCMs, play a key role in driving targets by ensuring alignment between insights and actions, fostering seamless execution, and maintaining a strong focus on achieving outcomes over predefined ownership boundaries
- Keep country clusters eCommerce leads across key business decisions while building constructive relationships with them
- Identify demand gaps againt budget, future risks and uplift and provide visibility and actionable insights to the broad stakeholders to ensure targets are achieved.
- Partner with post order operations and finance to adopt and adhere to the agreed forecast and demand management approach and follow-up actions.
- Share insights in digestible form within the eCommerce and marketing teams to facilitate actions
- Internalize product performance, buying and trading opportunities to planning and forecasting to unleash growth at scale. Do this by building constructive connections with the buying, planning and trading community.
- Monitor and analyze market trends and competitor activities and derive conclusions for the growth of EM eCommerce, identifying gaps, opportunities and risk within business and mitigating the same
- Develop and maintain a strong stakeholder network with high level of trust that facilitates action
- ability of insights.
- Prepare communication and communicate to SLT as and when needed to keep them abreast of EM eCommerce business performance
- People Management:

- Create a colaborative work environment in which employees are coached, trained and provided with career and development opportunities and have a strength of purpose
- Continuously monitor and evaluate team workload and organizational efficiency with the support of data and team feedback and make appropriate changes to meet business needs.
- Provide team members/direct reports with clear direction and targets that are aligned with business needs and company objectives
- Key Relationships:

- EM Hub eCommerce team
- EM Function teams (Finance, DNA, Brand, Sales, SCM )
- Country-Clusters (C/C) market teams & group functions
- Global Digital teams
- Global BI & Analytics teams
- External vendors
- Requisite Education and Experience / Minimum Qualifications:

- Degree with focus in Business, Engineering, Finance, Economics, Math or related field preferred, or equivalent combination of education and experience
- 10+ years of experience working in eCommerce, eCommerce data analytics, digital analytics, eCommerce business intelligence, demand forecasting, or equivalent experience
- Experience in or familiarity with analytics platforms, especially in their integration or deriving insights requiring multiple sources
- Industry: Ideally in apparel/fashion/footwear or internet
- Experience in leading cross-geography teams
- Cultural understanding of Emerging Market cluster countries having lived, worked or studied there
- Past experiernce of being accountable for planning ecommerce net sales
- Exposure to market places and their key drivers is good to have
- Knowledge & Soft Skills:

- Broad understanding and passion for a long term digital career
- Understanding of multi-platform eCommerce
- Ability to efficiently work in a cross-functional organization, ability to develop influential and collaborative relationships with stakeholders from digital and non-digital disciplines on all levels
- Excellent communication & negotiation skills, comfortable in honestly presenting business challenges and opportunities at various organizational levels
- A passion for contributing to new data capabilities, tools, and frameworks. Devotion to accuracy, reliability, rigor, and user-focused design.
- Creative and energetic team player
- Outspoken and confident
- Hard Skills:

- Experience in analytics, BI and implementing demand and financial forecasting
- Hands-on experience with data visualization with Power BI and ability to request desired dashboards via JIRA and other project management tools
- Experience of having orchestrated mega commercial moments such as BFCM, 11.11 and more
- Proficient in MS Office (with an emphasis on Excel), SQL
- Experience of working on Databricks is highly desirable
- Experience with process design and process improvements, automation, etc.
- Fluent English both verbally and written
- Plus would be considered:

- Understanding of traffic analytics, marketing & media KPIs and ROI
- Experience with Web Analytics and Native app (iOS/Android) analytics (Adobe Analytics, Google Analytics, Amplitude, AppsFlyer, etc).
- Experience in working with data science and data product teams

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