Cafe Assistant Manager

6 days ago

Sengkang, Singapore JEWEL COFFEE SENGKANG GENERAL HOSPITAL Full time

Execute day to day operations during scheduled shifts.
- Anticipates customer and store needs by constantly evaluating environment and customer for cues
- Prepares hot and cold espresso-based beverages and drinks
- Provides quality beverages, beans and food products consistently for all customers by adhering to standards
- Follows up with baristas during the shift to ensure the delivery of customer service for all customers
- Set work schedules
- Responsible for monitoring, training and development of new employees on shift
- Follows health, safety and sanitation guidelines for all products
- Maintain cleanliness and organization throughout the café
- Manage time effectively and meet all job responsibilities
- Maintain a positive work environment for employees and guests
- Maintains regular and consistent attendance and punctuality
- Prepares sales and customer relations reports by analysing and categorizing sales information
- Identifying and investigating customer complaints and service suggestions.
- Maintains a safe and clean store environment
- Maintains inventory by checking merchandise to determine inventory levels
- Prepares reports by collecting, analysing, and summarizing information.
- Maintains quality service by establishing and enforcing organization standards. Contributes to team effort by accomplishing related results as needed.
- Hire, train and discipline staff
- Purchase food and stock
- Make sure the company is represented correctly and the company’s standards are upheld
- Keep tabs on food cost, waste and employee hours
- Optimize profit for company

**Job Types**: Full-time, Permanent

**Salary**: $1,739.00 - $2,300.00 per month

Schedule:

- Flexible hours

Work Location: In person

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