Head of Retail

1 day ago

Singapore Sunnystep Full time

**Job type**:

- Permanent**Location**:

- Singapore**Job published**:

- 2024-01-31**Job ID**:

- 32049**Contact name**:

- Hiring Team-
Exciting news We are on a growing journey and building a stellar team

At Sunnystep, we are not just building leaders - we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

**Why should you be part of Sunnystep’s success?**

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

The **Head of Retail **will play a pivotal role in shaping the retail vision, ensuring a positive customer experience, and achieving financial targets.

You will
- Own the success metrics of the entire retail organization including sales, customer service satisfaction and staff retention rate
- Own and manage the P&L of all retail stores and offline points of sales
- Own the strategy, budget planning, action plan, execution and resource allocation for all retail operations
- Own the retail expansion roadmap and set clear objectives and timelines to drive top-line growth and bottom-line profitability
- Own the day to day operations including staffing, store maintenance, staff training, visual merchandising, inventory management, warehouse management, customer service and order fulfilment
- Build a top-notch retail team that creates competitive advantage in sales and service for Sunnystep by actively hiring, training and retaining talents
- Lead training and career development program for the entire retail team and cultivate talents within the team
- Create an inspirational and growth-enabled environment for staff and build a strong retail team culture that aligns with company values
- Provide regular updates, weekly/monthly/quarterly reports on roadmap, action plans and key metrics
- Manage the performance management system from end to end, including setting the right KPIs, monitoring performance, and creating a robust and comprehensive coaching program

We would want to speak with you if you are / have
- A start-up / growth scale-up mindset, flexible, and open to adapt to changing requirements when needed; roll-up-your-sleeves mindset
- At least 8 years of hands-on experience in leading retail teams for a large scale consumer brand and having full ownership of key metrics
- A track record of success in driving the performance of the retail team
- Action packed and can make things happen
- Proficient in KPI reporting and management
- Stay foolish and stay hungry
- Able to both think strategically and execute on the ground
- Passionate about consumer products that impact people’s lives
- Able to work under stress and thrive in a fast-paced environment

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

  • Head of Sales

    2 days ago

    Singapore Head of China Operations Full time

    Head of Sales, Southeast Asia (CAE Software) Location: Singapore Reports To: Chief Executive Officer (CEO) Role Overview This is a founding position as our first local commercial hire in Singapore. Your mandate is to take our CAE (Computer-Aided Engineering) software from market entry to scalable growth across Southeast Asia. Key Responsibilities ...

  • Head of Retail, Singapore

    2 weeks ago

    Singapore Sephora Singapore Pte Ltd Full time

    **Position**: Head of Retail, Singapore **Profile**: At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by...

  • Head of Retail Operations

    5 days ago

    Singapore Norbreeze Group Pte Ltd Full time

    **Objective of role** The Head of Retail Operations reports to the Managing Director and will have full responsibility for the success and growth of the Retail stores in Singapore and Malaysia within the business. Through building effective relationships with key stakeholders in the business such as Ecommerce, Marketing, Merchandising, Logistics, Finance...

  • Head of Retail, Singapore

    2 weeks ago

    Singapore Sephora Full time

    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. We are united...

  • Head of Retail,

    5 days ago

    Singapore Flying Tiger Copenhagen Full time

    **Join Our APAC Regional Team as Head of Retail, Asia Pacific (APAC)!** **Are you a dynamic retail leader ready to take on a pivotal role across a diverse and fast-growing region?**We’re looking for a Head of Retail, Asia Pacific to lead sales growth and drive operational excellence within one of the world’s most fun and innovative retail brands.** As...

  • Head Of Retail

    1 week ago

    Singapore GEMINI PERSONNEL PTE. LTD. Full time

    Roles & ResponsibilitiesWe are hiring Head of Retail (Sales & Operations) to lead retail and e-commerce business. This is a pivotal role for a strategic leader with a passion for driving growth and managing large-scale operations.The ideal candidate will develop and execute commercial strategy, overseeing all aspects of retail stores, e-commerce channels,...

  • Head of Retail

    2 days ago

    Singapore EssilorLuxottica Full time

    Join to apply for the Head of Retail (Optical Singapore) role at EssilorLuxottica 1 day ago Be among the first 25 applicants Join to apply for the Head of Retail (Optical Singapore) role at EssilorLuxottica Get AI-powered advice on this job and more exclusive features. If you've worn a pair of glasses, we've already met. We are a global leader in the...

  • Head of Retail – Singapore

    1 week ago

    Singapore TAG Heuer Full time

    TAG Heuer, founded in 1860 by Edouard Heuer in the Jura Mountains of Switzerland, is a luxury watch brand that is part of LVMH Moët Hennessy Louis Vuitton SE ("LVMH"), the world's leading luxury group. For 163 years, TAG Heuer has demonstrated pure avant-garde watchmaking spirit and a commitment to innovation with revolutionary technologies.Today, the...

  • Head of Retail, Malaysia

    2 weeks ago

    Singapore Sephora Full time

    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. We are united...

  • Head of Store Planning

    4 weeks ago

    Singapore Lagardère Travel Retail Full time

    1 day ago Be among the first 25 applicants Participate and Contribute to the Global Store Planning and Innovation Communities Lead store, restaurant and office designs and adaptations in line with Brand guidelines to deliver Commercial Vision, complete with VM, Graphics and Music direction Drive innovation in store planning, implement circular design and...