Systems & Network Engineer

2 weeks ago

Singapore HAI LECK ENGINEERING (PRIVATE) LIMITED Full time

**Job Highlights**:

- Work-life balance
- Positive work environment
- Good career progression and opportunities
- Location: Kallang

Reporting to the IT Manager, the Systems & Network Engineer provides support to the company and its various departments. Manages and works closely with the IT Support team.

**Responsibilities**:

- To ensure the continuous operations of all IT systems, thus minimize downtimes as stipulated in the ISO policy
- To perform scheduled preventive maintenance for all IT systems
- To perform/delegate the installation of updates and patches for all IT systems
- To ensure that all automated system processes (data backup etc.) and scheduled tasks are properly carried out on time
- To monitor, analyze, recommend, perform/delegate the continuous optimization of performances of all IT systems
- To carry out troubleshooting and timely resolution, as stipulated in the ISO policy, of all IT system-related faults
- To perform/delegate user acceptance tests, as stipulated in the ISO policy, for newly implemented systems and for changes made to existing ones
- To perform/delegate the preparation and maintenance of training manuals and user guides for newly implemented systems
- To organize and conduct training sessions for users and trainers for newly implemented systems
- To evaluate, recommend, perform/delegate the setup and testing of all IT systems that can improve the efficiency and effectiveness of the respective department operations in the organization
- To work with designated vendors and ensure that all scheduled maintenance/repair works are properly carried out on time
- To provide consultative support and technical inputs, as when required, in the preparation of tender proposals, programme specifications for new business prospects and services
- To perform/delegate the responsibilities of IT Support Specialist (refer to Job Description for IT Support Specialist)
- To assist the IT Manager in the development and maintenance of all documentation (BC/DR plans, system configurations, etc.) pertaining to Business Continuity Management (BCM)
- To assist the IT Manager in all strategic, capacity planning (business expansion, technology refresh, etc.)
- Performs any other tasks as may be directed by the IT Manager

**Job Requirements**
- IT-based degree/professional qualification.
- Good knowledge of network/firewall administration and technologies (Alcatel and CISCO).
- Good knowledge of call centre CISCO PABX administration and maintenance.
- Good knowledge of Microsoft server, desktop, Microsoft AD / Exchange / Fileserver.
- Good Knowledge of virtualization technologies (Nutanix / VMware / Microsoft Hypervisor)
- Familiarity with the systems and operations
- Good analytical and problem-solving skills
- Good interpersonal & communication Skills
- Self-motivated and willing to learn Ability to work independently

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

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