Information Technology Specialist

**Duties**:
The IT Specialist will serve as a senior network engineer responsible for coordinating and collaborating with other engineers on the team to achieve work objectives. They will also assist the Local Area Network (LAN) Services Branch Chief in developing, implementing and managing LAN architecture for remote courts. This involves leading and managing product evaluations, directing design, building and engineering efforts, evaluating current engineering and operational processes and procedures for opportunities to enhance and improve services while ensuring that that approved processes and procedures are followed through review and audit activities. The incumbent will also be responsible for managing highly technical projects as directed in support of the engineering goals and compliance standards of the AO. This includes coordinating and maintaining relationships with all necessary internal and external groups supporting related services.

**Duties may include, but are not limited to, the following**:

- Working with internal and external stakeholders, managing and maintaining components, tools, clients and capabilities necessary to support the LAN service in a large enterprise environment. This will include functions necessary to engineer solutions and maintain systems using standard operating procedure (SOPs) and best practices, as well as those necessary to create reports and trend analysis for management and other engineering branches related to usage LAN services.
- Monitoring and managing support requests assigned or related to the LAN services to ensure that requests are handled in accordance with established service level agreements. This requires knowledge of enterprise network infrastructures, network management technologies and LAN operations to ensure that applicable services and performance levels are met for the current state of the Network services.
- Working with assigned Program Manager(s) and team members to ensure that appropriate resourcing is provided for LAN Services projects, and that defined project task and timelines are met.

**Requirements**:
**Conditions of Employment**:
**CONDITIONS OF EMPLOYMENT**
- Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.
- All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
- All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
- You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
- If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

**Qualifications**:

- Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.**Specialized Experience**: Applicants must have at least one
- **full year (52 weeks)** of specialized experience, which is in or directly related to the line of work of this position.
- **Specialized experience** must demonstrate
- **ALL** areas defined below:
- Developing, implementing, and managing LAN architecture for remote work offices.
- Leading and managing product designs and assessing current engineering processes for opportunities to improve services.
- Managing highly technical projects as directed in support of the engineering goals.

**Applicants with the following certifications/experiences are highly desirable**:
Cisco Certified Network Professional certification (CCNP) or equivalent**Education**:
This position does not require education to qualify.

**Additional information**:
The AO