
Customer Service Operations Representative
2 weeks ago
Our client is the market leader in semiconductor test systems and equipment. It is also one of the world’s main players in the electronic measuring instruments business. They are looking for a Customer Service Operations Representative to work with Factory Order Management.
【 What you will be doing 】
- Work with Factory Order Management and other functions to manage on-time orders’ shipments per customer requests.
- Work closely with Factory Order Management and Logistics to ensure smooth customs clearance/delivery and track shipments.
- Ensure Equipment Loaner Agreement is signed.
- Work with Account Manager on the movement and relocation of the demo equipment during the demonstration period.
- Work with Account Manager and Order Management Customer Service Representative on disposal plan of demonstration equipment.
- Ensure proper documentation and archiving of documents in e-file system.
- **
Requirement**:
【 What they are looking for 】
- Minimum Degree in Business Administration or relevant fields
- Minimum 1 year of relevant working experience
- Possess Accounting/Finance knowledge
- Able to manage pressure and tight timeline
- Demonstrated maturity, professionalism, high values and integrity
- Experience with Oracle system is an added advantage
- Knowledge in Excel especially with formulas, macro are added advantages
- **
Working Hour**:
8:30 ~ 17:30
- **
Benefit**:
【 What they are offering 】
- AWS
- Global Bonus (Depending on Company & Individual performance)
- Annual Leave - 14 Days
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