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Client Manager

2 weeks ago

Singapore DXC Technology Full time

Role Summary:
The strategic function is to create and manage long-term relationships with customers. Account professionals work as trusted advisors to shape solutions and solve our customers' most critical business problems. Members of this job family are accountable for overall profitable growth and exceptional delivery.

**Essential Job Functions**:

- Manage client accounts, ensuring that client needs are met, and solutions are delivered effectively.
- Support the development and execution of account strategies and contribute to profitable growth.
- Maintain regular client communication, building strong relationships and delivering exceptional customer service.
- Collaborate with cross-functional teams to execute account-related projects successfully.
- Identify and pursue upsell and cross-sell opportunities to grow the account portfolio.
- Participate in preparing and delivering client reports and presentations.
- Actively monitor industry trends and adapt account strategies accordingly.
- Support and mentor junior account management professionals in their growth.

Basic Qualifications:

- Minimum 4 to 5 years in IT services sales experience
- Experience in managing accounts with a focus on farming.
- Account/cluster planning with the ability to come up with propositions on how to grow the cluster (strategic planning)
- Financial Planning & Forecasting
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Demonstrated success in account leadership roles, meeting or exceeding sales and revenue objectives and building client relationships.
- Leadership and strategic planning capabilities, effective communication skills, and a history of contributing to business growth
- A continuous learner that stays abreast with industry knowledge and technology

**Other Qualifications**:

- An advanced degree in a relevant field is a plus
- Relevant certifications such as Certified Account Executive (CAE) or Certified Strategic Account Manager (CSAM) are a plus

Our culture and benefits: DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include.
- Extensive resources to support your onboarding and continual development including DXC University
- DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
- We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
- More time to do the things you love with flexible leave options, including purchased leave
- Take time to give back with charitable and emergency services volunteer days
- Well-being matters to us and our Employee Assistance Program is there to support you and your family