
Regional Manager People Operations
2 weeks ago
**Company Description**
Jobs for Humanity is partnering with Booking to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.
Company Name: Booking
**Responsibilities**:
- **People Management**:
- Drive the team to achieve departmental targets.
- Monitor and enhance individual and team performance against established metrics.
- Provide individual coaching and counseling to team members.
- Conduct quarterly performance check-ins and bi-annual reviews.
- Drive staffing and talent management processes, including interviews and succession planning.
- **Stakeholder Management**:
- Align with Regional HR sub-departments and other HR teams.
- Collaborate with Global Operations Managers to ensure congruence in processes and procedures, sharing best practices.
- **Compliance**:
- Attend audits and follow up on outcomes for process improvements.
- Ensure sensitive data handling adheres to privacy and compliance standards.
- **Project Management**:
- Drive various (cross-)regional and global HR initiatives, projects, and procedures.
- Represent HR Operations in (cross-)departmental HR initiatives, projects, and procedures.
- **Data Management**:
- Assure quality data entry and productivity standards.
- Analyze data to identify trends and advise on issues.
- Manage the quality control process to meet employee expectations and comply with local laws.
**Operation**:
- Set clear team goals and targets.
- Manage team workload on short, middle, and long-term bases.
- Administer and approve requests for team members.
- Ensure efficient execution and continuous improvement of administration processes.
**Communication**:
- Play a pivotal role in communication to stakeholders, the People Department, the People Operations team, and regional teams.
- Ensure effective communication to employees and managers through various channels.
- Act as the second escalation point for HR queries.
**Other**:
- Support other People Operations Managers in their absence.
- Allocate SME roles in the team and support with COE communication.
**Deliverables**:
- Achieve team targets, SLAs, and KPIs.
- Meet team satisfaction rate.
- Ensure Leadership is updated with the latest team metrics and performance.
- Successfully audit the team on compliance.
- Implement a Quality Assurance and Quality Control process.
- Provide clear and timely communication to stakeholders, the People department, the Global People Operations team, and the team.
**Impact of the Role**:
This role translates the People strategy into daily and project work to ensure a positive employee experience. It has a direct impact on business success by driving effective performance and service delivery through the managed teams, contributing to Booking's reputation as a great place to work.
**Requirements**:
**Background/Education**:
- Bachelor’s degree in Human Resources or Business Administration.
- Minimum of 5 years of high-volume data processing experience in a customer-facing environment, with a preference for human resources experience.
- Minimum of 2 years of experience as a Team Lead or managing/coaching people.
**Skillset**:
- Excellent written and spoken English.
- Strong people management and communication skills.
- HR experience and/or understanding.
- Project Management and Process Improvement.
- Proficient in SAP, Workday, MS Office, and Google Suite.
**Competencies**:
- Customer focus.
- Focus on results.
- Adaptability.
- Initiative.
- Stress tolerance.
- Planning & Organizing.
- Problem analysis & solving.
- People Management.
- Communication & stakeholder management.
- Project Management and Continuous Improvement Mindset.
- Strategy Implementation.
**Freedom and Scope**:
- Role operates within regional and global boundaries.
- Responsible for making significant changes that impact entire processes and/or products.
- Manages others in their job.
- Operates on a global level.
**Pre-**Employment** **Screening**:
-
Manager, People Services, Southeast Asia
3 days ago
Singapore COACH OPERATIONS SINGAPORE PTE. LTD. Full timeExplore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story. At...
-
People Operations Regional Manager- Apac
1 week ago
Singapore Tripadvisor Full time**Location - Singapore or Sydney (Hybrid/Remote)** We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find...
-
People Operations Manager
1 week ago
Singapore Heineken International B.V. Full timeJob Purpose - Responsible for human resources services to the regional office (RO). - Support regional HRBP and COEs to implement HR initiatives/strategies for APAC region. Job Responsibilities: Reward and Budgeting - Align with global/regional functions and Operating Countries (OpCos) for annual budgeting activities and compile data for cost and Headcount...
-
Regional Manager
4 days ago
Singapore Finest People Full timeWant to be part of a globally recognized media agency? - Do you enjoy working in an agile workplace? - Do you want an environment that celebrates your achievements? - Are you interested in competitive marketing in the evolving world of luxury? - Sound like the place for you? Then read on, there’s more for you!_ **Your new employer: Award winning Global...
-
Regional Operations Manager, Asia Pacific
3 days ago
Singapore TIDEWATER OFFSHORE OPERATIONS PTE. LTD. Full timeThis job responsibility of the role includes to oversee the vessel movements, crew changes, QHSE, procurement, agency, documentation, and statutory compliance and accountable for the day-to-day operations of the vessels under the control of the APAC regional office. **Operations** - Conduct regular vessel visits. - Manage and maintain effective employee...
-
People Operations Manager
3 days ago
Singapore FedEx Group Full timePeople & Industrial Relations; People Advisory; Change Management Planning & Implementation; Labor relations advice and strategy; Employment and labor laws /regulatory compliance; Unions and collective agreement / work councils management; Discipline and dismissal; Employee complaints and grievance processing and mediation; Involuntary separation;...
-
Regional Sales Manager
7 days ago
Singapore People Profilers Full timeJob Description: **Responsibilities**: - Manage a defined sales region and monitors/directs the sales efforts, representative activities, competitive activities and customer activities in that region (ie SEA, Australia, New Zealand and India) - Develops strategies for the region with the goal of meeting or exceeding budgeted sales expectations. - Actively...
-
People Operations Manager
1 week ago
Singapore Airwallex Full timeAirwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world’s most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform. Established in 2015 in...
-
Regional Bd Manager
7 days ago
Singapore People Profilers Full timeJob Description: - **Industry : Logistics**: - ** Location : West**: - **Salary Range : Up to S$10,000 Per month **Responsibilities**: - Develop and maintain good relationship with key accounts, key contacts and critical personal at various client organisations in order to solicit information for securing business - Develop and execute sales...
-
People Strategy Consultant, Regional People Team
2 weeks ago
Singapore Shopee Full timeJoin to apply for the People Strategy Consultant, Regional People Team role at ShopeeJoin to apply for the People Strategy Consultant, Regional People Team role at ShopeeDrive the people strategy for Shopee through special projects across the regionConceptualise and develop a variety of people-related initiatives based on current and future business needs,...