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Technology Operations Manager agency Contract sars

2 weeks ago

Singapore EVO OUTSOURCING SOLUTIONS PTE. LTD. Full time

**Job Brief**:
This is a position to drive automation and improve the environment monitoring to improve Technology Operations - reducing manual work to achieve savings and to lower incidents with early detection of leading indicators

**Job requires following key activities**:

- Design and execute automation scripts
- Collaborate with team members to improve system efficiency by enabling automation
- Deploy updates and fixes to the automation processes
- Investigate and resolve technical issues
- Develop software to integrate with internal back-end systems
- Perform root cause analysis for incidents of automated systems
- Develop new deployment strategies to ensure seamless updates
- Keep abreast with the latest industry trends and technologies

**Key responsiblities**
- Assist delivery management by creating visibility of the operating environment
- Establish framework to improve the monitoring and self-healing of operating environment
- Design, execute and maintain automated system to validate environment/system performance and reliability
- Developing and implementing effective automation scripts for efficient and seamless Service Delivery
- Working closely with the IT team to understand and fulfill system requirements and improve the quality of automated processes
- Creating and maintaining documentation for automation processes and system setups
- Maintaining up-to-date knowledge of current technology trends, programming languages, and automation best practices
- Providing training and support to staff on automated processes and systems
- Monitoring the efficiency and functionality of automation systems, and making adjustments or enhancements as required

**Requirements**:

- Bachelor’s degree in Computer Science, Information Technology, or related field
- Min : 12 years of IT experience with at least 5 years in related position

EVO Outsourcing Solutions Pte. Ltd
- RCB No. 202233837K