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Receptionist/ Customer Service Officer
2 weeks ago
**Job Description: Receptionist**
**Position Overview**:
**Key Responsibilities**:
- **Front Desk Management**:Greet and welcome visitors in a warm and professional manner.
Answer, screen, and forward incoming phone calls.
Maintain a clean and organized reception area.
- **Administrative Support**:Manage and distribute mail, packages, and correspondence.
Schedule and coordinate appointments or meetings.
Maintain office supplies inventory and place orders when necessary.
- **Customer Service**:Address inquiries from clients, employees, and visitors promptly.
Provide information about the company’s services, policies, or departments.
Handle and resolve basic complaints or direct them to the appropriate department.
- **Record Keeping**:Maintain and update visitor logs, staff directories, and other records.
Assist with data entry or file management as needed.
- **Coordination and Assistance**:Coordinate with other departments for meetings or special events.
Assist with onboarding of new hires by providing access cards or welcome materials.
Support administrative teams with ad-hoc tasks as required.
**Qualifications**:
- **Education**:O level and above
- **Experience**:Previous experience in a receptionist or customer service role is an advantage.
- **Skills**:Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment (e.g., printers, scanners).
Strong organizational and multitasking abilities.
Friendly and professional demeanor.
- Well present
**Key Attributes**:
- Ability to work independently and as part of a team.
- Strong attention to detail.
- Punctuality and reliability.
- A customer-centric attitude.
**Job Type**:Full-time/Part-time
**Location**:[Insert Location]
**Salary**:[Insert Salary Range]
**How to Apply**:
