Officer, Direct Sales Operations

2 weeks ago

Singapore HSBC Full time

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Sales, Distribution and Business Development plays a vital role in understanding and meeting customer needs by offering the right solutions through the right channels to the right customer segments. The team is responsible for implementing distribution strategy, driving the delivery of market leading personal banking customer experiences and thereby maximising customer satisfaction.

We are currently seeking a high calibre professional to join our team as an **Officer, Direct Sales Operations.**

**Principal Responsibilities**

Description
- The key purpose of the role is to provide timely and quality support to Direct Sales channels (EBS, Mortgage & Retention and Third Party Sales Agents) in processing of submissions on retail products, ensure smooth daily operations and reporting on sales related performances, numbers and information

**Responsibilities**:

- Ensure smooth and efficient handling of EBS Account Opening
- Perform EBS and Mortgage related credit card submissions
- Provide general administrative support

Key Performance Indicators
- Accuracy of tracking and reports maintained
- Timely submission of reports and tracking within deadline
- Good quality of work with minimum error rate
- Timely maintenance and updates to listings and records
- Ensure adherence of Group’s standards and controls

Requirements

**Requirements**:

- Skills / Attributes
- Minimum GCE ‘O’/’A’ Level qualifications, with at least 2-3 years’ experience in a support role
- Proactive, energetic and meticulous and able to work independently in a fast-paced environment
- Perform well under pressure
- Proficient with MS Office (i.e. Word, Excel etc.)
- Keen eye for details and able to multi task

To be considered for this role, the relevant rights to work in Singapore is required.

**You’ll achieve more when you join HSBC.**

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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