Credit Recovery Officer

2 weeks ago

Changi, Singapore COLLECTIUS CMS (S) PTE. LTD. Full time

**Broad Purpose**:
The credit recovery officer is responsible for the administration and implementation of the credit recovery process. The officer supports the voluntary compliance model with each of the assigned portfolio.

**Primary Objectives**:
- Daily action of 100 outgoing call to debtors for negotiating repayment arrangements.
Contribute to the achievement of the team target set by respective clients.
To achieve 100% non-complaint to be in line with organization goal.
To ensure daily follow up of PTP and escalation of all assigned cases.
To participate and feedback constantly in process improvement that could increase collection figures of assigned portfolio.

**Relationships**:
- Report directly to Collection Manager.
Liaise with the Operations Support staff on urgent portfolio matters.
Maintains close relationship with other officers of the Portfolio to enhance collection.

**Required Knowledge & Experience**:
- Able to type and converse in English fluently while the usage of Mandarin, Malay & Tamil will be an added advantage.
Proficient in Microsoft office.

NITEC / Higher/ Master or equivalent

Minimum of 1 year(s) experience needed for this position

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