Associate, Technical Field Engineer

2 days ago

Kallang, Singapore ViewQwest Pte Ltd Full time

ViewQwest is one of the fastest growing and dynamic brands in Singapore and Malaysia’s telecommunications industry. We strive to always be better by delivering consistent and outstanding service to our customers. Not only do we believe in our products and services, we are also passionate and proud of the work that we do.

Be part of the team that bring _**#BetterBroadband**_ to everyone _**Be Better, Join the Fastest**_

This is an opportunity to work with a growing company and to be able to perform a variety of functions. You will help our customers solve complex problems faster and avoid unplanned downtime while reducing costs and adding value through advocacy, process improvement and communication.

**Responsibilities**:

- **Communication skills **- field engineers should be strong communicators who are able to talk with customers and explain complex issues to people with no technical knowledge
- **Diagnostic abilities **- a key aspect of a field engineer’s daily duties is diagnosing problems with existing equipment and finding solutions to them, so great diagnostic abilities are essential
- **Problem-solving skills **- field engineers provide technical support for different projects, including the testing and maintenance of systems, so good problem-solving and troubleshooting abilities are useful in this role
- **Analytical thinking **- the ability to analyse systems and manage technical tasks is important in this job, and field engineers need the technical and analytical skills to carry these tasks out effectively
- **High Demand** - must be available 24/7 (OT) and perform weekend duty base, should be able to commute to the site area, whenever possible, base on monthly schedule
- **Timely Maintenance **-In the telecommunication sector, the Field Engineer has to ensure smooth functioning of communications systems. They are accountable for installing, testing, and maintaining equipment such as installing routers & switches to run wireless networks
- **Work with Other Departments** -Field engineering involves working in coordination with the other departments, engineers, and construction personnel when completing maintenance and equipment installations
- **Accountability of assigned task** -Field engineer is expected to complete a fix set of tasks weekly, who shall take initiative to report to supervisor on the task status time to time

**Requirements**:

- Valid driver’s license and good driving record is required (Own Car/Motorbike).
- Diploma or Degree in Computer, Electronics/Electrical/IT Engineering/Computer Science/Telecommunication Engineering.
- Positive and willing to learn attitude, coupled with the ability to take initiatives.
- Relevant years’ of working experience in similar field.
- A good team player and good communication skills.

**Salary**: $2,500.00 - $3,000.00 per month

Work Location: In person

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