Service Ambassador(Hospital Patient Food Service)
2 weeks ago
**Job Description & Requirements**
**Service Ambassador**
- Perform duty as a Service Ambassador to meet requests and attend to the hospitality needs of patients.
- Attend to and assist with food related concerns and queries of patients.
- Take the patients’ meal orders using the Electronic Meal Ordering System (eMOS) and assist the patients with self-ordering of meals.
- Attend to patients’ requests for F&B related and other service requests.
- Ensure accuracy of every patient’s meal orders, preference, restrictions, special requests and food allergies
- Attend to wards and patient’s food related issues, complaints and feedbacks.
- Obtain and solicit patients’ feedbacks on food and services.
- Comply with all Food Hygiene and Safety practices
- Maintain good working relationships with patients and colleagues.
- To provide a high level of service to patients and visitors from answering inquiries and meeting their requests.
- Provide high standard of customer service.
**Requirements**:
- Understand Simple English and Mandarin
- At least 2 years working experience in related fields
- Familiar with kitchen appliances and general Kitchen safety
- Able to work well as a team
- Able to work independently
- Preferably with Basic Food Hygiene cert will be an advantage
**Salary**: $1,800.00 - $2,200.00 per month
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