Baggage Associate

1 day ago

Singapore GTRSG PTE. LTD. Full time

**BENEFITS**:

- **Monthly Allowances up to $500**
- **Joining bonus up to $5,000**
- **Comprehensive Dental and Medical Benefits**
- **Discounted Flight Tickets**

**Duties & Responsibilities:
**Baggage Control**
- Ensure efficient sorting, retagging and/or tagging of bags and transferring them to correctly labelled trolleys and containers
- Ensure that there are sufficient containers/trolleys to handle flights
- Ensure that containers and doors/flaps are properly secured and baggage is towed to the correct aircraft on time
- Brief all contract staff assigned to the flights on their duties and special requirements for the flights
- Ensure that all discharged baggage is accurately, properly and speedily offloaded onto the correct arrival conveyor belts. Ensure that transit baggage is reloaded into the transfer containers
- Perform any other duties as assigned by superiors

**Lost and Found**
- Ensure all unclaimed and offloaded baggage are restored and returned to its rightful owners expeditiously.
- Lodge all arrival claim reports and reply to investigation on complaints
- Liaise with CAAS on discrepancies encountered at the baggage claim areas and SOCC on delays on baggage presentation
- Assist with customer enquiries and grievances at Lost and Found office
- Ensure all bags removed timely and no incidents of bags overflowing from arrival belts
- Perform any other duties as assigned by superiors

**Key Attributes**:

- Minimum GCE ‘O’ Level or equivalent
- Independent and exercise sound judgement.
- Able to work under pressure to meet reporting timelines
- Willing to pick up and broaden skill sets
- Dynamic, self-driven and an effective team player
- Displays positive attitude towards work
- Strong analytical skills

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