
Operations Supervisor Recycling
2 weeks ago
**Job Description**:
- Works to remove unsafe conditions or situations from the recycling center and all related recycling post-collection activities.
- Partners with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards.
- Oversees effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain and effective loss control and safety program.
- Engages assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees.
- Provides service to all customers that meets or exceeds customer expectations with regard to the entire customer experience.
- Resolves unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders.
- Interacts with customers to solve and rectify any issues and improve the overall customer experience.
- Serves as a positive representative of the Company to drive customer satisfaction and loyalty to the Company.
- Establishes productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses per established and agreed plans.
- Executes other operational plans to help achieve or exceed the division’s budgeted goals.
- Understands, supports and executes service delivery while actively supporting maintenance and the operational role in fleet quality and maintenance.
- Creates a collaborative, communicative team environment and drive employee engagement with the Company.
- Builds and develops talent on the team, understands employees’ career goals and provides coaching to get employees ready for advancement with the Company.
- Performs other job related duties as needed or assigned.
Requirement:
- Is process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives.
- Demonstrated problem-solving, analytical, critical-thinking and decision-making skills.
- Is collaborative; builds and works with teams.
- Creative thinker who challenges conventional solutions.
- Demonstrates and promotes ethical behavior.
- Has strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high performance teams
- Minimum 3 years related working experience preferred
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