Restaurant Supervisor

2 weeks ago

Bukit Merah, Singapore Wine Connection Full time

**Salary from SGD 2,600**
**Job type: Full time**:

- Maintain effective communications with relevant personnel at all levels.
- Interacts positively and professionally with guests, colleagues and other departments as appropriate and required.
- Recommends and suggests specialties to guest, up sells whenever possible.
- Responsible for all ordering, inventory, stationery and stocks for daily use in outlet
- Ensure tables, glass and cutleries are clean and free of damage.
- Ensure service stations are clean.
- Presents bill upon request and processes payment.
- Train staff in the outlet.
- Ensure that service team adheres and comply to company’s policies and procedures.
- Submit relevant reports to manager.
- Assist in developing the team’s understanding of customer service and to anticipate customer needs.
- Handle customer complaints and feedback.
- Ensuring that the handover, closing and opening procedures are completed in each shift.
- Conduct monthly inventory checks on all operating equipment and supplies.
- Ensure the cleanliness of the outlet is maintained throughout.
- To maintain a sound knowledge of the menu and presentation standards for food and drinks.
- Carry out any other duties as per reporting manger and Area Manager (F&B)
- Managing ERP related tasks and responsibilities as required in the role.

**Job Requirements**:

- Interest in wine & service
- Prior experience in Food & Beverage is required
- Proactive and enjoy interactions with customers
- Time and task management skills
- Leadership skills
- Attention to detail and able to lead a team
- Able to settle any guest transaction via Food & Beverage Operational System (POS)
- Hospitality minded and guest focused
- Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.
- APPLY NOW

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