Executive to Manager

3 days ago

Singapore Ministry Of Social And Family Development Full time

**What the role is**
- The Social Support Group (SSP) oversees all policy, planning and delivery of social services for low-income and vulnerable families, including persons with disabilities.
The Operations Planning Division (OP) develops the operations policy for ComCare schemes and MSF-funded social services for lower-income or vulnerable individuals and families (including the homeless, the destitute, the elderly).
Systems Enabler Branch (SEB) oversees, manages and develops ICT systems to support service delivery and data sharing across the social service sector. The branch works in close partnership with the divisions in SSP, as well as other MSF divisions and government agencies for the ICT systems that it oversees.

**What you will be working on**
- You will work with MSF divisions and other agencies to develop and refine policies and operation workflows that underpin the use of systems and data sharing across agencies.
- You will conduct change management and implement the onboarding process for MSF divisions and new agencies using the systems.
- You will be required to work with MSF divisions and agencies to establish data-sharing arrangements and interfaces with systems. This entails engaging different stakeholders, understanding and operationalising data requirements of agencies and working with agencies to implement the interfaces.
- You will support the development and management of existing and new ICT systems overseen by the Branch. This entails developing and implementing operational workflows for business users; coordinating the gathering of requirements from business users and system enhancements.

**What we are looking for**
- You are comfortable looking at issues through a strategic and operational lens.
- You are proactive, dynamic and always looking to learn new things.
- Besides strong analytical and project management skills, you are people-centric and able to build consensus with multiple stakeholders.
- You are resourceful and work well independently and as part of a team.
- You have good written and verbal communication skills

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