Customer Service

1 week ago

Singapore ANRADUS PTE. LTD. Full time

Industry/ Organization Type**:Logistics/ Freight Forwarding**:

- Position Title**:Customer Service (Air-billing)**:

- Working Location: Changi Airfreight Centre
- Working Hours: 5.5 days (Mon - Fri, 8.30 am - 6 pm, Sat 8.30 am - 1 pm)
- Salary Package**:Basic Salary + AWS + Variable Bonus**:

- Duration: Permanent Role

**Key Responsibilities**
- Support the air freight team by generating accurate and timely freight bills.
- Verify shipment data and rectify any discrepancies for invoicing purposes.
- Handle customer queries related to air freight billing, ensuring timely and accurate responses.
- Coordinate with operations and sales departments to ensure billing information is updated and accurate.
- Maintain and update customer records in the company database, ensuring all contact and billing information is current.
- Monitor receivables and contact customers to facilitate payments.
- Prepare billing reports and other administrative duties as required.
- Resolve customer complaints by providing appropriate solutions and alternatives.
- Other ad hoc tasks as assigned.

**APPLY NOW**
- Min GCE ‘O’ Level or equivalent.
- Willing to support overtime if required.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

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