F&b Venue Sales Manager

4 days ago

Marina Bay, Singapore Marina Bay Sands Full time

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE

Be part of our diverse and inclusive team.

Job Responsibilities
- Plan event from start to finish according to requirements, target audience and objectives.
- Come up with suggestions to enhance the event’s sales success.
- Meet budgets and ensure adherence.
- Builds relationships with companies and individuals in order to maximize bookings.
- Identifies new target accounts by prospecting and setting new meetings.
- Prepares all special event contracts, charges the necessary deposits, and ensures deposits and full payments are received by the required deadlines.
- Attend BEO meetings to go over event details and guests expectations.
- Attends monthly networking mixers.
- Attend 1 charity and 1 social event monthly.
- Maintains strong relationships with concierges, past corporate groups, and organizations.
- Establishes, develops and maintains positive business relationships.
- Evaluates guests’ complaints and responds promptly and appropriately.
- Follows up with each client after the event has taken place to obtain feedback -then documents comments for all future events.
- Greets the client and introduces client to the Special Event Manager on duty.
- Updates shared calendars with tentative and definite business.
- Answers questions about ingredients, allergies, preparation, and description of the menu items.
- Develops a thorough understanding of the special event capabilities of all venues.
- Continually exceeds sales by a 10% increase over the year/month before.
- Be passionate about exhibiting gracious hospitality.
- Analyze the event’s success and prepare post-mortem reports.
- Develop internal marketing campaigns to promote sales of events and promotions for Marquee, Avenue, Lavo and Koma
- Ensure activities comply with Marina Bay Sands internal policies and procedures, relevant statutory and regulatory requirements, legal demands and professional and ethical standards.
- Create sales KPI’s for events.

Job Requirements

Education & Certification
- Diploma/Degree in Social Media Management or Digital Technologies preferred.

Experience
- Minimum of five (5) years’ experience in related field preferred.

Other Prerequisites
- Knowledge of KPIs and marketing techniques for event sales management.
- Possess problem-solving skills.
- Customer-service oriented.
- A team player with leadership skills
- Have a well-groomed and professional appearance.
- Fluent in English and Mandarin, knowledge of additional languages is a plus.
- Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays.
- Able to perform tasks under pressure.
- Strong administration, planning and organizational skills.
- Must be able to be around loud noise and amplified music for extended periods at a time.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

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