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Service Experience Ambassador

2 weeks ago

Singapore Certis Human Resource Services Full time

Welcome and greet all visitors including tenants and their guests
- Oversee the concierge counter and handles all tenants/guest enquiries
- Manage the Visitor Management System to register guests/visitors
- Provide value-added services, directional assistance to tenants/guests
- Assist with tenant events/ promotional activities and management team on the day-to-day operations
- Familiar with floor plans, facilities and services to assist with tenants/guest requests
- Assist with the orientation tours to showcase our properties to new tenants or clients
- Assist in administrative support to management office where necessary
- Ad-hoc duties as assigned

**Requirements**:

- Minimum 1 year of frontline customer service experience in Hospitality/Commercial grade A property Concierge equivalent role/Airlines/REsorts will be an advantage.
- Team player with good interpersonal, initiative and communication skills
- Positive attitude
- Flexible mindset on work requirements.