Manager, Operations

2 weeks ago


Singapore AIA Full time

FIND YOUR 'BETTER' AT AIA
- We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us._
- We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives._

If you believe in better, we’d love to hear from you.

About the Role

Join our Investment Management business

This role is responsible for ensuring accounts with custodian banks, brokers, trading counterparties, fund houses as well as investment systems accounts are set up and ensuring they are completed successfully within the stipulated timelines to enable investment and trading.

1. Account take-on & restructuring projects and initiatives
- Participate in and contribute to on-boarding activities such as new fund launches, and account events such as fund launches, liquidations, in-specie transfers etc.
- Ensure the events are successfully completed and ready for launch.

2. Account onboarding and maintenance / KYC
- Responsible for accounts opening activities for various types of accounts such as Brokers accounts, Custodian accounts and Investment accounts
- Portfolio access and user ID setup and maintenance for all systems
- Work with relevant teams to set up new portfolio and grant access to users
- Static data maintenance - liaise with relevant parties for update to static data such as updates to portfolios in Bloomberg AIM, user function requests, brokers settlement instructions, OMGEO linkages etc.
- Monitor status of account opening, and maintain Approved Brokers/Counterparties Lists and acquire relevant sign-off by authorized persons
- Liaise with Compliance & Legal teams and handle all KYC requests from brokers/ counterparties and service providers, complete KYC / onboarding requirements of the external fund managers

4. Derivatives onboarding
- Responsible for the onboarding of new and maintaining list of ISDA / CSA counterparties and new portfolios by the outsourced service provider and ensure all requisite authorities and linkages are in place to enable trading and reporting.
- Track status of account opening

5. Other tasks
- Coordinate yearly recertification of user IDs and access to Bloomberg AIM
- Continually evaluate and improve efficiency, accuracy, and quality control of workflow design, inquiry responsiveness, reduction of TAT for new account set up, etc
- Update and maintenance of Master Portfolio List and Bloomberg access matrix
- Validation for client if transactions are in accordance to the approved brokers list
- Support audit walkthrough and audit requests

**Requirements**:

- Bachelor degree of Business Administration, Accounting, Banking and Finance or related
- At least 5 years of working experience in the funds services or fund management industry
- Prior experience in account on-boarding preferred
- If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way

Believe in better with AIA.
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._



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