Strategic Client Services Director

5 days ago

Singapore Oracle Full time

Strategic Client Services Director-22000CTV

**Applicants are required to read, write, and speak the following languages***: English

**Preferred Qualifications**

In this senior individual contributor position, you will be responsible for providing Oracle’s strategic customers with the guidance and support needed to ensure successful, and effective use of Oracle’s products and services. The Strategic Client Services Director will drive a high degree of satisfaction, reference ability and protect/enhance revenue streams with their assigned customers. S/he will advocate for the customer and become a trusted advisor aligning with customer stakeholders up to and including C-Level. They will coordinate activities with the Strategic Client Director and other Oracle stakeholders to support implementation of Oracle’s account strategy for the customer.

This position will be responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products. In addition, this position will be a leader in ensuring overall customer satisfaction with Oracle’s products and related implementation services.

**Responsibilities**
- Build significant long-term relationships with key customer contacts
- Have a thorough understanding of the customer’s Oracle landscape and work collaboratively with the Strategic Client Director, Sales, Oracle Support, Oracle Development and Cloud Operations to ensure the best solutions and outcomes for the customer
- Ensure that customer and Oracle are aligned and prepared to manage reactive situations such as incidents and escalated problems
- Drive Support Services recommendation implementation across the customer’s
- Oracle landscape by working with customer stakeholders to ensure appropriate level of sponsorship and prioritization
- Participate in periodic Account Planning and Account Reviews, track and communicate status on complex projects including risk identification and mitigation recommendations
- Maintain detailed knowledge and demonstrated execution of Oracle support services and cloud operations

**Requirements**:

- Bachelor’s or Master's degree or equivalent; ITIL, PMP, Prince2 or equivalent certification preferred
- Minimum 10 years' experience in areas of key enterprise sales / account management with strong records in the government sector; service delivery experience is value added but not a must
- Demonstrated strong competency of interpersonal skills, team leadership, business acumen, relationship building and conflict management
- Demonstrated expertise in large (multi-site or international) transformation projects
- Experience working globally with delivery and customer teams is preferred

**Detailed Description and Job Requirements**

This position will be responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products. In addition, this position will be a leader in ensuring overall customer satisfaction with Oracle’s products and related implementation services.

**Job**: Support

**Location**: Singapore

**Job Type**: Regular Employee Hire

**Organization**: Oracle

  • Strategic Client Director

    2 weeks ago

    Singapore Oracle Full time

    Strategic Client Director - Banking-22000CBX **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **YOU AND ORACLE** The Oracle Strategic Client Director owns overall leadership for an Oracle Strategic Client (one of Oracle’s top revenue producing and market leading accounts), across all...

  • Senior Leadership Project Manager

    1 week ago

    Singapore beBee**Director** Full time $90,000 - $120,000

    Join the leadership team as a Director of Client Projects and make a lasting impact on our organization.This role is ideal for seasoned professionals with a proven track record of success in leading cross-functional teams and driving business growth. As a Director of Client Projects, you will be responsible for directing the application of existing policies...

  • Client Service Director

    2 weeks ago

    Singapore beBeeService Full time $80,000 - $120,000

    Client Service DirectorThis role presents an excellent opportunity to excel in a challenging environment, where strategic planning and flawless execution are paramount.Key Responsibilities:Lead the lifecycle of events and media campaigns from concept to execution, ensuring timely delivery of post-event reports.Collaborate closely with clients, creatives,...

  • Strategic Financial Services Director

    2 weeks ago

    Singapore beBeeLeadership Full time $120,000 - $150,000

    Job OverviewThis is a unique opportunity to excel as a Strategic Financial Services Director. We are seeking driven professionals with experience in the financial services industry.The ideal candidate will possess strong leadership, interpersonal, and communication skills, along with a minimum of 2 years of experience and CMFAS certification.Mentor and lead...

  • Client Services Director

    6 days ago

    Singapore Octagon Full time $90,000 - $120,000 per year

    We are currently looking for a Client Services Director to play a primary role in leading one of our major clients as well as establishing a leadership role for the business in Singapore. As CSD, you will have scope and opportunity to extend your expertise to other existing client programs and development of new business opportunities. The role will report...

  • Client Service Director

    2 weeks ago

    Singapore KORNFERRY Full time

    Requisition ID - 13130 - Country- Singapore- State / Province- Singapore- City- Singapore- About Us**Korn Ferry** is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to...

  • Client Director

    2 weeks ago

    Singapore Bulletproof Design Full time

    Location: Singapore Discipline: Client Services Level: Senior We’re looking for an absolutely brilliant Client Director with experience managing FMCG brand and packaging accounts. We expect you to be truly strategic and business savvy, while being able to work hand in glove with our clients to deliver the very best client relationships and business...

  • Client Services Director

    6 days ago

    Singapore Cielo Full time $90,000 - $120,000 per year

    The Client Services Director (CSD) has accountability for overall team and partnership success. They drive the strategic outputs for their client(s) and leadership team and has the ability to successfully provide leadership to their teams by earning employee trust, motivating and inspiring great performance while fostering a positive environment that...

  • Director, Client Management and Client Servicing

    2 days ago

    Singapore MUFG Investor Services Full time

    Full-time Office Location: Singapore Rank: Director Employment Type: Permanent Full Time **Company Description**: Experience something Brilliantly **Different**with a career with MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global...

  • Associate Director, Client Electronic Strategic Solutions

    2 weeks ago

    Singapore Standard Chartered Singapore Full time

    Associate Director, Client Electronic Strategic Solutions Join to apply for the Associate Director, Client Electronic Strategic Solutions role at Standard Chartered Singapore Associate Director, Client Electronic Strategic Solutions 2 days ago Be among the first 25 applicants Join to apply for the Associate Director, Client Electronic Strategic Solutions...