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Enterprise Account Director

2 weeks ago

Singapore LINKEDIN SINGAPORE PTE. LTD. Full time

**Company Description**:
**Imagine what we can do together. **At LinkedIn, we believe amazing things can happen when we work together in an environment where everyone feels a true sense of belonging and their ideas are heard. Join us and help make a direct impact on the world’s workforce in ways no other company can.

**Job Description**:
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

LinkedIn was built to help professionals achieve more in their careers, and everyday millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world’s workforce in ways no other company can. We’re much more than a digital resume - we transform lives through innovative products and technology.

Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.

We are looking for an **Enterprise Account Director **to join our team as a trusted adviser with a relentless focus on bringing value to our customers within the Enterprise sector in Indonesia. You will be responsible for helping our clients be successful in their talent strategies through our solutions (Talent, Learning). This is a senior, strategic sales role that involves understanding complex client organizations and working with a team of internal cross functional partners.

**Responsibilities**:

- Research Customer’s business and prepares thoughtful questions and insights in advance of customer meetings.
- Ask layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail.
- Build relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization.
- Shift communication style and content to fit the needs of different stakeholders.
- Lead with Solutions and not products, when making recommendations aligned to Customer objectives.
- Sell with Integrity.
- Drive customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together.
- Use data and insights to support investment recommendations or overcome customer objections.
- Proactively mitigates churn risk by adopting a smart, customer-centric approach.
- Engage customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI.
- Drive Customer growth by proactively identifying opportunities to deliver greater customer value.
- Map all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy.
- Agree to joint accountability with colleagues and cross-functional teams for optimal customer success.
- Practice humility and ask for help from colleagues when faced with a challenge or the unknown.
- Operational excellence involving Territory and Account Planning, Forecasting, and Quota Attainment.
- Follow best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles.

**Qualifications**:
**Basic Qualifications**:

- 8+ years of applicable quota-carrying experience.
- Fluency in business English and Bahasa Indonesia due to local market needs.

**Preferred Qualifications**:

- BA/BS degree or equivalent in a related field.
- Experience with HR software.
- Experience with SaaS opportunities.
- Experience selling IT solutions.
- Knowledge of software contract terms and conditions with the ability to create fair transactions.
- Strong negotiation and accurate forecasting skills.
- Experience carrying a revenue target with the ability to develop compelling strategies that deliver results.
- Excellent communication, negotiation and forecasting skills.
- Demonstrated ability to find and manage high-level business in an evangelistic sale environment.
- Ability to gather and use data to inform decision making and persuade others.
- Ability to assess business opportunities and read prospective buyers.
- Ability to orchestrate the closure of business with an accurate understanding of prospect needs.
- Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors.

**Suggested Skills**:

- Solution Selling
- Multi-threading
- Influencing
- Negotiating
- Collaborating