Mulesoft Technical Architect

Job Category

Customer Success

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

MuleSoft’s Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Technical Architect on our Services team, you will work hands on with our customers and partners to solve mission-critical business challenges using MuleSoft’s Anypoint Platform.

What you’ll achieve:
3 months:

- Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement
- Begin participation in field activities with clients by shadowing seasoned architects/senior consultants and practicing enablement gained from training
- Begin to execute MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches
- Begin mentorship and guidance of junior services team members in our services organization

12 months:

- Continue to provide delivery of projects and provide hands-on delivery guidance to influence standards for development, governance, and operational lifecycle
- Internalize frameworks, project deliverables, best practices/policies and implementations and vet with Senior Architects to contribute to internal collaboration networks and IP sharing
- Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs
- Contribute to technical brown bag sessions and publish reusable content to the field
- Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design

What you’ll need to be successful:

- Hands-on development experience implementing integration solutions
- Hands-on integration development experience with at least one of the following:

- MuleSoft or other solutions (e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, Apigee)
- API Management solutions (Apigee, Mashery, etc)
- Demonstrated experience implementing multiple technical integration project SDLCs (Software Development Life Cycle) end-to-end
- Demonstrated ability to effectively implement solutions within a diverse technical team of client, SIs, contractors, and internal teams
- Contribute integration artifacts to internal initiatives to enrich services organization practices
- Working knowledge of on-premise infrastructure and cloud-based deployments and configurations along with monitoring and management
- Experience in completing technical design documentation and technical reference materials for client/internal consumption
- Ability to travel up to 25% of the time (varies depending on customer needs, focused within Region)

Accommodations

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