IT Business Analyst

5 days ago


Singapore Capgemini Full time

**Job Description: Fenergo Business Analyst (BA)**

**Position Information**:

- **Role Name**:Fenergo Business Analyst (BA)**:

- **Role Description**:

- **Act as a Process and Target Operating Model (TOM) consultant to support implementation work under Pillar 2 (Process and Standards).**:

- **Engage key stakeholders across 15 APAC branches to implement the TOM developed during the Planning phase.**:

- **Review and standardize business processes and TOM across branches using the SNG TOM as a baseline.**:

- **Document configuration changes in FenX if branches cannot adhere to the TOM due to regulatory requirements.**:

- **Verify and validate Ui-UX requirements and design.**:

- **Support data requirement definition and data collection for project benefit calculation post-implementation.**:

- **Facilitate User Acceptance Testing (UAT), including creating UAT plans, scenarios, and performing UAT, ensuring signoff by respective branches.**:

- **Support the creation and review of User Operation Manuals, including updates of process maps and working instructions.**:

- **Plan and support user training sessions.**
- **Years of Experience**:5 years**

**Primary Skillset (Must Have)**:

- **Facilitate workshops to implement TOM in respective branches according to the project plan.**
- **Conduct process analysis to identify gaps or changes needed to meet local regulatory requirements.**
- **Design and propose process changes and solutions.**
- **Liaise with IT and Fenergo on required system changes and check-in with respective branches to ensure accuracy.**
- **Collaborate effectively with project teams and stakeholders.**
- **Some understanding of CLM/KYC systems, preferably with Fenergo implementation experience.**

**Secondary Skillset (Good to Have)**:

- **Good knowledge of Fenergo and FenX platform.**
- **Experience with Customer Lifecycle Management (CLM) and Know Your Customer (KYC) projects.



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