Customer Success Executive

2 days ago


Singapore Aventis Learning Group Pte Ltd Full time

**Responsibilities**:

- Customer Retention and Growth through managing relationship with customers to maintain overall customer health and growth.
- Customer Satisfaction and Advocacy to convert customers to advocates.
- Organize and orchestrate cross functional resources to proactively engage in helping customer business success
- Drive customer participation and attendance in business related events/webinars or other promotive activities.
- Participate in onboarding activities and product demonstrations post purchase.

**Requirements**:

- Positive and Customer-centric service mindset
- Strong administration, analytical and organisational skills, with a systematic approach to problems.
- Self-driven, able to work independently as well as a good team player.
- Experience in B2B Enterprise Key Account Management, Customer Success, Client Relations, Professional services will be beneficial



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