Customer Service Rep Sgp

2 days ago


Tanjong Pagar, Singapore United Airlines Full time

**Description**:
We have a wide variety of career opportunities around the world — come find yours.

**Department overview**

The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.

**Job overview and responsibilities**
- Work with the service partner to supervise all aspects of operations for the arrival and departure of United Airlines flights, and ensure vendor compliance with all operational and security requirements.
- Perform tasks assigned by Station Management to assist with daily Global Services or Airport Operations at the station.
- Other duties including back office administration, customer correspondences and other areas in Customer Services as and when required to meet operational demands ensuring smooth running of operations.

**This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.**

**Qualifications**:
**Required**
- Tertiary qualifications, or equivalent work experience in an operational Airline environment
- Minimum one (1) year experience in all areas of Airport Ground Services
- Must be fluent in English (written and spoken)
- Intermediate computer literacy (Industry systems, MS Office, Outlook 360)
- Airline industry experience
- Ability to work in a fast-paced operational environment
- Strong communication skills and interpersonal skills
- Ability to work independently without supervision
- Maintain well-presented and professional appearance
- Must be flexible to work varying shifts, available 7 days a week/24 hours a day, including holidays and weekends, to deal with any operational and/or unforeseen situations
- Must be legally authorized to work in the Republic of Singapore for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT


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