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Facilities Operation Manager
2 weeks ago
Lead the site operation team of technical officers, helpdesk executives to deliver IFM service for camps/sites in charge
- Establish overall facilities operation model, instill daily operation toolbox meeting, and implement O&M programs/procedures according to approved QCP
- Track and manage the KPI of the IFM team, and drive for improvement on overall KPI score
- Responsible on P&L of IFM operation in camps/sites in charge, track and manage the overall claim and cost, and drive down the cost which we have direct control
- Manage and keep up the moral and performance of the IFM team members, coach the TOs on both technical skill and soft skills
- Lead TOs on MWS planning to ensure subcontractors perform services with good quality and support emergency fault calls according to contract requirements
- Timely communication to the IFM team on direction and expectation from management and clients
- Lead the team to engage and build rapport with camp user and clients.
**Job Requirements**:
- Diploma in Facilities Management / Mechanical Engineering / Electrical Engineering / Building Services or equivalent
- 2-5 years of relevant Facilities Operation experience in FM service provider / factories / owner
