Clinical Team Lead

2 weeks ago

Singapore LUMENS MEDICAL PTE. LTD. Full time

Lead a team of Clinic Assistants to ensure efficient and proper operations at our GP clinic
- Ensure excellent service for our patients through leadership by example
- Regularly train and ensure service proficiency amongst the CA team
- Ensure consistency of protocols including registration of patients, queue management, dispensing of medications, invoicing and collection of payment, submission of claims, management of drug inventory and general housekeeping
- Perform duties of regular clinic assistants, including registration, dispensing, collection of payment, claim submission, chaperone, clinical procedures
- Manage medication, consumables and equipment including ordering, stock taking, and general housekeeping
- Manage rosters for Clinic Assistants and Doctors
- Ensure compliance with MOH and PHMC guidelines
- Oversee performance of clinic in consultation with senior management
- Perform any other duties which may be assigned

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