Assistant Executive Housekeeper

2 days ago

Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time

**Summary**

Supports the Executive Housekeeper in the day-to-day operations of all aspects of the department - and ensure high standards are met to deliver memorable and unique guest experiences.

**Responsibilities**:

- Manage the scheduling of the team’s roster vis-à-vis the operational needs of the Hotel.
- Responsible for cleanliness, orderliness and appearance of the hotel.
- Ensure that rooms are made as per company brand standards.
- Ensure that the turnaround of the “House Status” is timely.
- Inspect VIP rooms to ensure that they are aligned with the desired standards.
- Conduct random inspection on guest rooms and public areas to ensure that they are clean, presentable and maintained according to company brand standards.
- Maintain par stock of guest supplies, cleaning supplies, linen and uniform; and conduct periodic inventory checks.
- Ensure that all team members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals as well as lifting techniques and other potentially hazardous parts of their daily work.
- Maintain close liaison with all other departments so that their Housekeeping operational needs are met.
- Organize pest eradication activities.
- Involved in the development and implementation of Housekeeping systems and procedures, drive trainings or orientation sessions to inculcate such standards.
- Executive the cleaning plan of the Hotel, and initiate special cleaning assignments through delegation, organization and control.
- Recommend improvements in hotel policies where there are opportunities for improving services, maximizing incoming revenue and reducing costs when possible without comprising on quality standards.
- Be involved in reviews of repair & maintenance issues, and coordinate with Engineering on a high level, ensuring all rooms are in good condition for the inventory.
- Coordinating the preventive maintenance schedule of rooms and public areas with Engineering Department.
- Inspect the work of outsourced contractors and ensure that such work conform to the specified standards.
- Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.
- Assist in safety and emergency training for all employees.
- Perform other duties as directed by the management.

**Qualifications / Requirements**
- At least 2 years’ experience in a similar role; preferably from a luxury hotel scale.
- Has a sharp eye for detail leading to excellence.
- High level of flexibility and adaptability.
- Able to work well under pressure and in a fast-paced environment.

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