Head of Shared Services Iwm Operations

**Company overview**

**Job Title: Head of Shared Services IWM Operations**
**Corporate Title: Executive Director**
**Department: Operations**
**Location: Singapore**
**Department overview**:
Nomura's Operations department ensures efficient operational processes to support the company's business activities. Collaborating with senior leadership, business units, and stakeholders, the team develops effective operational strategies and provides guidance on process design, implementation, and management to align operations with business objectives. Specializing in trade processing, settlement, custody, and asset servicing, Nomura's Operations team is renowned for delivering exceptional client service. With a strong track record, commitment to innovation, and global reach, the department is poised to drive growth and success in the financial industry.
**Role description**:
**Responsibilities**:

- To coordinate with Wealth Management Business and relevant stakeholders for rolling out the new initiatives, process or ad hoc requirements triggered from regulatory etc.
- To understand the new business initiatives and analysis the possibility to support the functions based on the current capacity or required for any system enhancement.
- Capable to provide the continuously training to the staff on dealing with exceptions at the same time.
- Capable to lead the Custody and settlement functions and manage escalations from staff
- Able to monitor the flow of receiving the incoming or outgoing Asset Transfer requests from Business without issues.
- To work with Custody and other network partners to ensure a smooth Custody Operations.
- Able to demonstrate the people leadership skill by supervising a team for running the assigned scopes.
- Maintain a close communication with the team stakeholders and Business.
- To build up an agreed SLA with Business and perform the regular review in order to keep track the services level and scopes.

**Skills, experience, qualifications, and knowledge required**
- Solid experience in Securities Operations functions with Private Banking experience preferred
- With experience in handling cross products and process available in Private Banking Business (eg, Equities, Bonds, Mutual Funds), Structured Notes (eg, ELN, DCN) and OTC derivatives (such as accumulators, decumulators, equities Options) and Mutual Fund, Private Equity Funds or Hedge Fund processing flow.
- Able to manage the initiatives and projects relating to system change or workflow within Operations with Business.
- Have a good understanding on control awareness and
- Ability to manage remote teams and manage large scale process migration projects and process improvement initiatives
- Excellent communication, analysis and coordination skills with 15 to 20 years of relevant managerial experiences.

**Diversity Statement**
Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

**DISCLAIMER**:This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.**

Nomura is an Equal Opportunity Employer