Supervisor

1 week ago

Clementi, Singapore DSV Full time

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

**About the Position**:
The Supervisor in general will in charge of the inbound and outbound team. This role is responsible for end-to-end activities such as inbound receiving, returns, dispatch, labeling, picking, auditing and delivery processes that are required.
- Oversee daily duties of employees to ensure that quality standards are being met and proper procedures are being followed
- Give guidance to employees in handling errors, problems, complaints and/or disputes
- Manage cycle counting program according to SLA
- Investigate stock discrepancies and feed causes for stock discrepancies through to the operation
- Investigate internal excess & short picks and feed causes through to the operation
- Report on any stock adjustments; including the reasons for these adjustments
- Responsible yearly staff performance, teamwork and etc
- Ensure KPI is met and prompt submission of reports
- Interpret and explain work procedures and policies to staff
- Prepare and manage reports, manuals, and other documents using a WMS or SAP
- Initiate and maintain orderly records in compliance with company regulations
- Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
- Perform ad-hoc tasks as assigned by superior in support of operations when necessary
- Min. Diploma or relevant discipline will be considered an advantage
- Possess excellent computer skills, analytical skills, presentation skills, and good people skills
- Well written and oral communications skills

**Specific experience in the following areas**:

- Knowledge and working experience of supervisory principles and practices.
- Strong problem-solving ability teamed with the ability to delegate work.
- Capacity to manage and maintain an effective team environment.
- Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management.
- Consistently demonstrate, implement and maintain an excellent service quality at all levels of the organization.
- Capacity to manage and maintain an effective team environment
- Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management
- related task assign by the management

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