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Meetings and Events Planner

3 weeks ago

Singapore FCM Full time

**Job no**: 513460

**Brand**: FCM

**Work type**: Full time

**Location**: Singapore

**Categories**: Corporate & Group Travel

**Job Descriptions**:
**Sourcing**:

- Consult with Client during research of venues ensuring client requirements are met in meetings and events specifications.
- Prepare estimated budgets and communicate budgetary information to Client throughout the purchasing process.
- Utilize preferred vendors for quality of service; minimize risk and maximum pricing advantage.
- Maintain positive supplier relationships.
- Initiate vendor contact for information and pricing on assigned meetings and events.
- Maintain the highest level of quality, professionalism and integrity when negotiating with suppliers.
- Negotiate all supplier contracts for the best possible prices and concessions in order to meet client’s expectation of savings on meeting spend.
- Keep abreast of new destination options, well-priced seasonal destination options and “hot date” offerings.
- Coordinate site inspections with suppliers, client and program manager. Prepare appropriate site inspection material for clients

**Planning**:

- Oversee program development, planning and execution of all assigned programs from the point of meetings and events request.
- Add value to client by counselling client on best practices and guiding the client on ways to make their event successful.
- Update budgets as necessary during planning and prepare final budgets - Communicate budgetary information to client throughout the planning and execution of meeting.
- Negotiate and contract vendors (ground transportation, entertainment and décor elements via preferred destination management companies and/or direct vendors).
- Determine and arrange detailed program needs (i.e. room set-up, function times, audio visual, menu selections, on-site/off site events and activities, DMC operations, special events, ground transfers, room deliveries, VIP needs, etc.).
- Facilitate the creative direction and fulfillment of program related participant and host communication materials, including, but not limited to save-the-dates, registration announcements, room gifts, pre-trip and onsite materials, including program signage and participants name badges.
- Provide on-site program assistance; oversee all arranged details of program (i.e. attend pre-con, advance all functions, verify room set-ups, review banquet checks/master bill, registration desk coverage, handle VIP needs, assist in handing out documents, etc.).
- Manage to FCM Standard Operating Procedures and Service Level Agreement metrics.
- Develop and maintain relationships with Clients and Program Managers to ensure repeat and new business.
- Follow company procedures, account guidelines and customer service standards in the areas of making travel arrangements, building Passenger Name Records (PNR's) and profiles, ticketing, tickets exchanges/changes, booking hotels and cars in GDS.

**Requirements**:

- 5 years of experience in managing small to large scale MICE & Group Events bookings, responsible end to end logistics needs of clients
- Ability to multi-task and work with timeline
- An experienced leader with the ability to understand each team members’ skills and maximize their potential and productivity.
- Experience in using a Global Distribution System (GDS) will be an added advantage but not essential
- Strong interpersonal skills, ability to network at all levels
- Exceptional written and verbal communication skills
- Ability to articulate knowledge about products, services and value proposition to customers
- Demonstrates personal excellence by showing personal determination and resilience and is optimistic in changing circumstances