Data Plant Support Applications Service Desk

3 days ago

Singapore EOS Full time

**WHO WE ARE**:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

**WHAT WILL YOU DO**:

- Interact closely with regional and global business users and other groups in Technology to ensure issues are addressed and communicated in a timely manner.
- Drive the incident management process to ensure timely update to business, get the right people for root cause investigation, troubleshoot production issues to identify root causes and track issues to their completion.

**WHAT YOU NEED TO SUCCEED**:
Required:

- Resilience - must be resilient and confident working in a high-pressure Front Office trading environment
- Good understanding of ITIL methodology (ITIL certifications foundation or above preferred)
- Strong knowledge of UNIX (Linux) and scripting languages like Shell, Perl, and python with experience on automation works.
- Good knowledge of Databases (like MS SQL Server, Oracle, Sybase etc.) and Messaging Middleware (MQ, Apache Kafka)
- Good verbal and communication skills are necessary, able to work with development and support teams across different regions
- A good team player but also able to work independently with strong problem-solving skills and work well in matrix management environments.
- Expertise in ITRS Monitoring tool, creating new alerts, creating dashboards would be ideal.

Required business expertise would include:

- Product knowledge - Distributed Reporting data framework, Equities trades/order/executions life cycle

Preferred having knowledge of
- Scripting languages: Unix Shell, Python
- FIX protocol
- KDB
- Splunk / AppDynamics
- EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit._

  • Data Support Analyst

    3 weeks ago

    Singapore Data X Full time

    Location Business Area Data Ref # Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology -...

  • Data Plant

    1 week ago

    Singapore SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED Full time

    **Executive Summary** Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs,...

  • Ms Service Desk

    2 weeks ago

    Singapore NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

  • Service Desk Support

    3 weeks ago

    Singapore BDP GLOBAL SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Summary:Provides troubleshooting activities for Service Desk Support. Candidate should have exceptional customer service skills and the ability to work with internal and external clients to support and promote IT policies and methodologies.Principle Responsibilities:Service Desk Support members are expected to work on their...

  • Market Data Services

    1 week ago

    Singapore West Highland Support Services (WHSS) Full time

    While learning specific products and data challenges, you'll gain exposure to software development, testing, deployment, maintenance, and process improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to continue to develop professionally — in multiple career pathways. The individual must...

  • Service Desk Support

    7 days ago

    Singapore BANKING COMPUTER SERVICES PRIVATE LIMITED Full time

    Position Summary The Service Hub division at BCS provides operational support to BCS and participants. The division ensures seamless participant onboarding/offboarding, effective coordination of participant support, operational reporting, secure certificate management, timely issue resolution and service processing, as well as operational excellence.The...

  • Service Desk Support

    7 hours ago

    Singapore NETS Full time

    Team and Position Summary The BCS Service Hub division at BCS provides operational support to BCS and participants. The division ensures seamless participant onboarding/offboarding, effective coordination of participant support, operational reporting, secure certificate management, timely issue resolution and service processing, as well as operational...

  • Service Desk

    2 weeks ago

    Singapore NSEARCH GLOBAL PTE. LTD. Full time

    Our client, one of Asia-Pacific’s leading organizations is looking for: **Service Desk Manager** **Responsibilities** - Lead and manage the daily operations of the IT Service Desk team, ensuring timely and effective resolution of support requests. - Supervise and mentor a team of helpdesk engineers providing Level 1 and Level 2 support for Microsoft 365...

  • Senior Data Scientist

    3 weeks ago

    Singapore The Trade Desk Full time

    WHO WE ARE LOOKING FOR: At The Trade Desk, the Data Science team is responsible for transforming our hundreds of terabytes of Real-Time Bidding (RTB) advertising auction data into actionable intelligence, using advanced modelling and optimization algorithms. Our mission is to develop new and powerful means of growing the value of our client's campaigns...

  • Ops Support Executive, Service Desk

    4 weeks ago

    Singapore AVENSYS CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service...