D365 F&o Senior Retail Functional Consultant

14 hours ago

Singapore SAGlobal Full time

**Overview of sa.global**

sa.global is a leading global provider of Microsoft Dynamics 365 solutions for professional services firms and other project-driven organizations. Our family of vertical solutions extend the core functionality of Microsoft Dynamics 365 to provide an unparalleled offering in the marketplace for engineering, architecture, construction, accounting, legal, advertising, marketing, and IT services firms. An 11-time winner of the coveted Microsoft Dynamics Partner of the Year Award, sa.global is also a part of Microsoft’s elite Inner Circle. Established in 1990, we are almost 1000-member strong global organization with a presence in 25 countries.

**Main Responsibilities**
- Assist sa.global clients in the implementation of the solution.
- Analyse customers' business processes, their needs and their system design.
- Use LS Retail and POS expertise to identify, present and deliver Point of Sale / Retail solutions.
- Work with customers to streamline their existing processes with LS Retail.
- Interpret business needs in solution design.
- Provide onsite and offsite consulting services.
- Support and coach other team members as needed (technical and functional).
- Providing and directing user training for external and internal clients.
- Lead the Go-Live and Post-go-live support.
- Assist the team's pre-sales efforts as needed, demonstrating the operation of LS Retail and the capabilities and modalities of the system.
- Proactively identify, analyse, and respond to issues and risks.
- Foster teamwork, mentor, and train consultants on best practices, project methodology, and professional client service.
- Suggest areas of improvement in methodology and internal processes along with potential solutions.
- Ensure that the technical aspects of projects meet required standards for functionality, operability and documentation.

**Skills and experience**
- Minimum Bachelor’s degree, preferably in Information technology or equivalent professional qualification.
- Have at least two (2) years of experience implementing LS Retail, having done design, analysis and configuration.
- Experience with D365 F&O.
- Previous experience in a retail environment in an analyst or advisor role.
- Mastery of MS Office tools.
- Excellent business process knowledge.
- Excellent analytical and problem-solving skills.
- Good oral and written communication skills, in English.
- Strong understanding of industry-standard business practices supported by D365 Business Central.
- Business intelligence understanding including Reporting and Analytics.

**Travel**

Some travel may be required

**Location**

Singapore

**Benefits**

Competitive salary and benefits will be discussed during the interview process.

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