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1 week ago
Job Description: Junior ServiceNow Developer with the following abilities and experience:
- 2-5 years of experience of ServiceNow development
- Hands-on experience in Service Catalog/Service Portal modules
- Create and use update sets to move customizations between ServiceNow instances
- Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis
- Document, maintain and update policies, procedures and controls for the operation of the ServiceNow platform and its SDLC
- Overarching understanding of ServiceNow Enterprise product suite
- Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: ServiceNow APIs, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
- Ability to create reports using the standard reporting engine, plus metrics and SLAs
- Clear written and verbal communication skills
**Experience**:
- ServiceNow Developer: 3 years (preferred)
- Service Catalog: 3 years (preferred)
- ITSM: 3 years (preferred)
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