Customer Service

1 week ago

Singapore RICE FIELDS PTE LTD Full time

Rice Fields (RICE) pride ourselves as a reputed architectural material solution provider to many esteemed partners in the industry since 2001. As a supplier of premium quality and stylish eco-friendly tiles to homes, institutions and commercial projects globally, our team is committed to deliver the finest product and services to the architecture + design industry.

We're seeking a highly organized and customer-focused **Customer Service (AR Billing) Executive**to provide administrative support to our sales team, ensure excellent client service, and attend to clients at the retail level. You'll be responsible for managing day-to-day tasks, coordinating sales activities, and building strong relationships with clients.

You will be supporting in:
**Key Responsibilities**:

- Provide administrative support to the sales team, including preparing sales

documents, managing schedules, and maintaining accurate records.
- Prepare and process sales quotations, ensuring accuracy and timeliness.
- Attend to clients at the retail level, taking orders and providing excellent customer

service.
- Manage and coordinate sales-related activities, such as meetings, appointments, and

follow-ups.

resolution of client issues.
- Coordinate deliveries to customers, ensuring timely and efficient logistics.
- Maintain accurate and up-to-date client information, including contact details and

sales history.
- Collaborate with the sales team to ensure seamless communication and effective

sales processes.
- Perform other tasks as assigned by the Sales Manager/Business Manager.

To excel in this job and have an enriching career pathway, you must have/be:
**Requirements**:

- Advantageous to have basic accounting knowledge and prior experience using SAP system
- Have good interpersonal and communication skills
- Meticulous

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