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Live Model and Enforcement Strategy Policy Manager
2 weeks ago
Responsibilities
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About Trust & Safety
About The Team
The Trust & Safety Policy team develops, reviews, and implements the policies and processes that underpin our Community Guidelines to promote a positive and safe environment for all of our users and content creators to enjoy and express themselves. As a LIVE Policy Manager, you will develop policies and manage content intervention strategies for TikTok LIVE. You will work closely with a variety of internal partners, including members of the Trust & Safety, Product, Engineering, and Legal teams.
As a LIVE Model and Enforcement Strategy Policy Manager, you will shape the intervention strategies for livestream on our platform, as well as leverage AI models and products to enable accurate, effective, and fair machine moderation. This is achieved by ensuring seamless updates to machine moderation, large language models, and improving the quality of enforcement model training and development. You will help to innovate and define safety approaches based on leading industry practices and latest market trends. Your work will be critical in shaping ByteDance's prioritised initiatives, and ensuring content safety on our platforms.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
What will I be doing?
- Shape policies and intervention strategies that impact TikTok LIVE
- Identify and anticipate product and content safety risks to support launches of new models, features, and products
- Partner with relevant teams to maintain AI pipelines, optimize model deployment, and scale implementation
- Ensure that models are deployed fairly and in line with industry best practices
- Partner with product, engineering, research, operations, and legal teams to enhance our safety approaches based on the latest developments and best practices
**Qualifications**:
What should I bring with me?
Minumum Qualifications
- You have 3-5 years of experience working in the technology industry, with exposure to model training, policy development, program management, and/or risk assessment
- You have a deep understanding and interest in the key policy issues that impact online safety and AI
- You have a bachelors or masters degree in artificial intelligence, public policy, politics, law, economics, behavioural sciences, or any other related field
- You are a confident self-starter with excellent judgment, and can balance multiple trade-offs to develop principled, enforceable, and defensible policies and strategies. You have persuasive oral and written communication, with the ability to translate complex challenges into simple and clear language and persuade cross-functional partners in a dynamic, fast-paced, and often uncertain environment
- You have experience working with international partners across different time zones and cultures.
Preferred Qualifications
- Proven ability to develop sound research methodologies and collect, synthesize, analyze, and interpret data
- Experience working in a start-up, or being part of new teams in established companies
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and
