
Patient Service Associate, Bed Management Unit
2 days ago
At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team’s contributions and ensure that our staff are competitively rewarded and supported.
Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.
**The Opportunity**
We are looking for Patient Service Associates to be the ambassador of the organisation for providing excellent patient service to our patients.
**Responsibilities**
- To perform bed allocation on systems, complying to Key Performance Indicator (KPI)
- Work closely with different departments and update the status of bed availability
- To monitor and manage bed allocation
- Attend to enquiries and follow up on bed requests
- To assist in the preparation of hospital bed census and reporting when required
- Ad-hoc others admin duties in the department
**Requirements**:
- Minimum GCE N Levels with 1 year of working experience in customer service
- Excellent interpersonal and communication skills, able to work with all levels of staff
- Strong passion to serve the patients
- Willing to work rotating shifts, including weekends and public holidays
-
Singapore Singapore General Hospital Full timeOverview Join to apply for the Senior / Patient Service Associate (Bed Management Unit) role at Singapore General Hospital Responsibilities You will match patients' requested bed class with the available supply of beds to minimise waiting time and to optimise hospital bed resources. Working and communicating with various stakeholders and team members on...
-
Patient Service Associate, Bed Management Unit
2 weeks ago
Singapore Ng Teng Fong General Hospital Full timeAt JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team's contributions and ensure that our staff are competitively rewarded and supported. Join us, where we...
-
Singapore Yishun Community Hospital Full timeInstitution: Khoo Teck Puat Hospital- Family Group: AncillaryThe Senior Patient Service Associate will be responsible in providing service assistance to patients, nurses, and other Patient Service Associates (PSA) in the area of admission and transfers, which primarily includes, but not limited to bed allocation, fielding internal enquiries on bed status...
-
Patient Service Associate
1 week ago
Singapore TALENTS@WORK PTE. LTD. Full time**Public Healthcare** **AWS + PB** **AM Shift: 7.30am-7.30pm / 8am-8pm** **PM Shift: 7.30pm-7.39am / 8pm-8am **The Challenges**: - Responsible for providing all bed allocation requests and services on a timely manner via bed booking system - Perform bed allocation duties, complying to a set of rules and priorities levels - Identify potential bed tight...
-
Executive Assistant, Bed Management Unit
1 week ago
Singapore NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD Full time**Job Description The Bed Management Unit (BMU) coordinates and provides efficient and clinically appropriate ward placement of all patients entering or within the National University Hospital. **Duties and Responsibilities** - Responsible for providing bed allocation services and administrative duties in BMU - Perform bed allocation duties with SAP and...
-
Patient Service Associate, Bmu
6 days ago
Singapore QUANTUMSYS TECHNOLOGIES PTE. LTD. Full time1 year exp **Roles & Responsibilities** **Overview** To manage the bed capacity of the organisation in providing bed allocation according to patient’s needs and choice of class based on urgency and type of admission. Coordinate with various parties like the ambulance providers, nursing team and service associates for ambulance arrangement to fetch/send...
-
Patient Service Associate
2 weeks ago
Singapore NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD Full time**Job Purpose** Patient Service Associate is to manage and provide frontline patient services such as patient admission, in-flight / discharge billing consultation, modes of payment consultation, general enquiries handling, birth registration and cashiering. - **Duties and Responsibilities** - Primary duties and responsibilities (80%) - Pre-Admission...
-
Patient Service Associate
2 weeks ago
Singapore CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Full time**Summary** Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed. **Duties & Responsibilities** - To perform reception duties including answering...
-
Patient Service Associate
13 hours ago
Singapore CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Full timeReporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed. **Responsibilities**: - To perform reception duties including answering telephone inquiries from...
-
Sr Patient Service Associate, OTD
1 week ago
Singapore Institute of Mental Health Full timeOverview Position: Patient Service Associate (1 year contract)Department: Occupational Therapy Job Description: Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service. Responsibilities To...