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Customer Service Officer

2 weeks ago

Singapore AGrader Learning Centre (Fernvale) Full time

**Administrators** are intelligent, hands-on managers & executives involved in the direct day-to-day operations of a tuition centre - performing all functions with the exception of teaching.

**For full-timers**:
You need to have a relevant Diploma or Degree certification. No experience is required.

**For part-timers**:
Intelligent, responsible university students are welcome for this position.

You must also possess excellent communication & multi-tasking skills

We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centres island-wide. (Students that are interested to gain experience in customer service excellence are welcome to join us)

**We welcome you to join us, and will offer you**:

- A Happy, Positive & Cheerful environment, because life is hard enough as it is - we don't need more stress at work (seriously)
- Being able to deal directly with kids, who are the most innocent & bubbly humans in society (who're not looking to deal you any harm when you're not looking)
- Seated most, if not ALL the time (who likes standing?)
- FULLY air-conditioned environment that is CLEAN and NOT dusty and NOT hot (actually sometimes it might be too cold, so bring a jacket)...
- You will be working with mostly pen, paper & laptops, learning the INs and OUTs of customer service & operations management, improving the experiences of our clients, and “levelling up” in your personal experience in dealing with people.
- Lastly, we will pay you a GOOD salary because we all need money to survive, don't we? We are NOT low-balling employers who try to “cut” you by giving you a low salary and telling you to "you learn first, we see how next time"... but the next time never comes

**We are looking for suitable Part-time Customer Service Officers to work on**:

- Tuesday to Friday 2:30pm to 9:30pm
- Saturday 8:30am to 6:00pm
- Sunday 8:30am to 6:00pm

**(Must be able to commit for mínimally 1 year, at least 2 days a week out of the days listed)**

If you are reading all the way to this point, then this post might interest you...

We look forward to hearing from you.

**Job Types**: Full-time, Part-time
Part-time hours: 12-36 per week

**Salary**: $9.50 - $13.00 per hour

**Benefits**:

- Flexible schedule
- Promotion to permanent employee

Schedule:

- Flexible hours
- Weekend availability

Supplemental pay types:

- Performance bonus
- Retention bonus

**Experience**:

- Customer service: 1 year (preferred)