Implementation Consultant Ii

4 days ago

Singapore Oracle Full time

Implementation Consultant II-220002HZ

**Applicants are required to read, write, and speak the following languages**: English

**Preferred Qualifications**
**JOB SUMMARY**
An Implementation Consultant - Food & Beverage Systems is specifically responsible for the installation, education and project management for the Oracle Hospitality Food & Beverage solutions and its associated interfaces.**DUTIES & RESPONSIBILITIES**:

- Install and configure the Oracle Hospitality F&B product suite.
- Impart specific knowledge related to restaurant operating procedures.
- Be familiar with and adhere to the latest training and installation standards and procedures.
- Work with the My Oracle Support (MOS) global support system and Support organization on escalating client issues.
- Work with the customer and the broader Oracle Hospitality F&B team to ensure service level requirements are exceeded.
- Necessary SQL and technical skills; Active participation in online education and product training courses; Participate in quality assurance of new product and/or version release software when required.
- Submit timely and accurate project status and other required reporting via current communication method.

**KNOWLEDGE, SKILLS & ABILITIES**
Credentials and Experience:
Essential:

- Previous experience with the Oracle Hospitality Simphony Point-of-Sale or similar F&B Point-of-Sale software products.
- Hospitality industry experience in a supervisory or management role.

or
- Tertiary qualification in a Technical or Hospitality Management field
- Knowledge of manual Food & Beverage procedures.
- Familiarity with relational database management systems such as Oracle 12c Database Server is preferred.
- Good working knowledge of TCP/IP networks, PC’s and troubleshooting techniques.

Desirable:

- Previous experience as a trainer/consultant.
- MCSE and OCP certifications.

Professional Skills:

- Analytical problem solving skills.
- Project Management skills.
- Strong presentation and interpersonal skills.
- Superior communication skills, written and verbal.
- Fluency in English, Cantonese and Mandarin

Abilities:

- Ability & credibility to work effectively with the client at all levels of the organization.
- Proven ability to work unsupervised or as a team member of both the local office team and wider company teams.
- Creative thinking abilities so experiences and knowledge may be used to create new ideas and think 'outside the box’.
- A self-starter with initiative, drive and strong desire to succeed.
- Ability to work under stress.
- Flexibility with people and time.

SPECIAL REQUIREMENTS
- Able to work overtime and public holidays as requested.
- Able to travel extensively and be away from home for extended periods of time.

**Detailed Description and Job Requirements**

**Detailed Description and Job Requirements**

Intermediate implementation professional who analyzes customer needs, configures the solution, and installs it at the customer site.

2-5 years of overall experience in relevant roles. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.

**Job**: Consulting
**Travel**: Yes, 75 % of the Time
**Location**: SG-Singapore

**Job Type**: Regular Employee Hire
**Organization**: Oracle

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