Specialist, Retail

11 hours ago

Singapore Western Union Full time

**Specialist, Retail
- Singapore**

Would you like to play a key role in helping a NYSE listed global financial services company in retail and operations? Are you ready to unleash your potential in a dynamic organization that is poised to evolve into the next phase of its 173-year history? Join Western Union as a Specialist, Retail.

**Western Union powers your pursuit.**

Be motivated by our values: Integrity, Respect, Trust & Innovation.

**Role Responsibilities**:
Ensure Western Union Money Transfer services and products are delivered at best-in-class service quality across retail locations and Sub-Agents of Western Union Global Network.

Implement new processes to automate service, improve cost-effectiveness, and address service issues with the help of the Operations team.

You will:

- You will work as a coordinator with internal and external stakeholders for the retail initiatives to bring more traffic to the branches. Responsible to managing individual contributors at branches.
- Achieve Transaction numbers for location in Singapore by working hand in hand with Marketing teams and other stakeholders.
- Collaborate with cross-functional teams like Product and Compliance.

**Role Requirements**:
To be successful in this role, you must have a working experience of 3 years in the remittance/banking and fintech industries. Has bachelor’s degree or equivalent with experience of 3 years in management and advantage to have property rental pricing knowledge.

Additionally:

- Provide market information on the locations with good traffic for business. Negotiate lease renewals and scout for potential locations which support Cost reduction initiatives.
- Coordinate launch campaigns and promotions for locations. To provide the Country Head with market information on competition.
- Able to be on hybrid working set-up and flexible working schedule including weekends (e.g. Sunday). The role also requires you to travel within Singapore for new business ventures and client management.
- Exhibit good communication and presentation skills. Knowledgeable in MS Office and technology related tools.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union aspires to be the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and retail financial ecosystem that help our customers achieve their personal goals.

**Benefits**

You will have access to multiple health insurance options, accident and life insurance, and resources for development and training, in additional to a range of other global employee benefits

Your Singapore specific benefits include:

- 21 days holidays
- Birthday Leave
- Employee Assistance Programs
- Global Recognition and Rewards Programs
- Employee Wellness

LI-ES1

Estimated Job Posting End Date:
12-16-2024

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