Customer Service

3 days ago

Singapore UFIT Health, Fitness & Sports Full time

Singapore

**Due to the organisation’s affirmed support and commitment to developing a Singaporean core, this role is **only available to Singaporeans.**

**WHAT DOES IT TAKE?**:
Are you someone who enjoys interaction and gets a buzz from providing an immaculate customer experience in a service-based business?

We are looking for confident, strong minded individual to join our team as a **UFIT Rep**

**RESPONSIBILITIES**:

- Be the first point of contact for visitors and staff entering a premium experience in health and wellness
- Welcome and register clients
- Assist clients with bookings and payments
- Manage the safe entry measures
- Manage coaches and clinicians bookings
- Represent the brand at all times - greeting and farewelling clients, providing assistance, support and an amazing first impression to all who cross your path

**REQUIREMENTS**:

- Singaporean
- Fluent in English
- At least 2 years experience in front of house roles in luxury or premium hospitality (e.g hotels, airlines, retail)
- Required skills: excellent customer service and people skills, exceptional grooming and presentation, reliable and punctual
- Strong phone contact handling and active listening
- Immediate start
- Previous experience with Mindbody software is a bonus

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