Current jobs related to Service Manager - Singapore - HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD.
-
Luxury Service Director
1 week ago
Singapore beBeePersonalized Service Full time $50,000 - $80,000Job Summary:">">As a senior butler, you will be responsible for leading daily operations to ensure exceptional service delivery.">You will manage pre-arrival preparations and guest preferences for VIPs and special guests.">Your duties will include conducting in-room registration, private guest orientation, and delivering customized experiences.">You will...
-
Assistant Director/Senior Manager/ Manager
10 hours ago
Singapore Public Service Division Full timeWhat the role is: ServiceSG aims to transform the delivery of Singapore’s Public Service to be on par with leading global companies. A key strategy is a citizen-centric service journey to organize public services in an integrated manner. The Service Transformation and Planning team leads service transformation work for key citizen journeys, working with...
-
Singapore Civil Service College Full timeResearcher/Senior Researcher, Service and Operations Management (IPAM) Researcher/Senior Researcher, Service and Operations Management (IPAM) The Civil Service College (CSC) is a statutory board under the Public Service Division, Prime Minister's Office. We are the central learning institution for the Singapore Public Service and we partner government...
-
Singapore Civil Service College Full timeResearcher/Senior Researcher, Service and Operations Management (IPAM)Researcher/Senior Researcher, Service and Operations Management (IPAM)The Civil Service College (CSC) is a statutory board under the Public Service Division, Prime Minister's Office. We are the central learning institution for the Singapore Public Service and we partner government...
-
Executive/manager/assistant Manager
2 weeks ago
Singapore Public Service Division Full time**What the role is** - The Service Policy and Leadership team within ServiceSG helps to strengthen the development of the service functional domain by uplifting service policies and standards, implementing service leadership and workforce development programs, building IT tech enabling infrastructure across whole of government and fostering a service...
-
assistant manager, bus service development
1 week ago
Singapore Public Service Division Full time $104,000 - $130,878 per year[What the role is]Assistant Manager, Bus Service Development[What you will be working on]You will be part of the team that evaluates the applications for bus service licenses and use of bus stop and monitors the operations of the bus services to ensure compliance with the licensing conditions. In addition, you will be involved in the reviews of the public...
-
HR Service Delivery Manager
3 days ago
Singapore BIPO Service Shanghai Limited Full time**JOB DESCRIPTION** **Role**:HR Service Delivery Manager **Reports to**: Managing Director **Location**: Various global destinations **The Role** This is an exciting position for an experienced HR professional with an entrepreneurial mindset who is willing to embark in a start-up of an international HR service provider company in a new country. The...
-
Customer Service Manager
2 weeks ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeCoordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery) Ensure cleaning teams adhere to safety measures to during cleaning operation Assist in budget planning for cleaning operations Review daily cleaning job reports...
-
cleaning services manager
2 weeks ago
Singapore TRUSTED CLEANING SERVICE PTE. LTD. Full timeRoles & Responsibilities Job Description & Requirements Job responsibilities Independent worker and able to handle difficult cleaners Ensure all timesheet for all commercial sites are filled Ensure all site SOP are met accordingly to client's requirement Planning, executing and implementing new SOP to ensure cleaners are following Draft...
-
cleaning services manager
3 weeks ago
Singapore TRUSTED CLEANING SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesJob Description & RequirementsJob responsibilitiesIndependent worker and able to handle difficult cleaners Ensure all timesheet for all commercial sites are filled Ensure all site SOP are met accordingly to client's requirement Planning, executing and implementing new SOP to ensure cleaners are following Draft out timetable and...
Service Manager
2 weeks ago
**Job Description: Service Manager**
**Position Title**: Service Manager
**Department**: Aftersales
**Location**: Ubi
**Position Overview**:
**Key Responsibilities**:
**Team Leadership & Management**:
- Lead, train, and develop a team of service technicians, advisors, and support staff to deliver high-quality service and repairs for electric vehicles.
- Foster a positive and productive work environment that promotes teamwork, innovation, and high performance.Monitor team performance, provide constructive feedback, and implement training programs to ensure continuous improvement.
- **Customer Service Excellence**:
- Oversee day-to-day customer service operations and ensure an exceptional service experience for all clients.
- Address customer concerns or complaints promptly, resolving any service-related issues in a professional and timely manner.Ensure timely and effective communication with customers regarding service status, repairs, and updates.
- **Operations & Process Management**:
- Manage the service operations to ensure optimal utilization of resources, including technicians, tools, and equipment.
- Implement and enforce service procedures, safety standards, and quality control processes to ensure efficient and accurate work.Monitor the performance of service operations, identify areas for improvement, and implement corrective actions as needed.
- **Service Scheduling & Workflow**:
- Oversee the scheduling and planning of service appointments and repair timelines to minimize downtime and maximize service efficiency.Collaborate with other departments (sales, parts, logistics) to ensure the smooth execution of service orders.
- **EV Expertise**:
- Stay updated with the latest developments in electric vehicle technology, including battery management, charging infrastructure, and vehicle diagnostics.Ensure technicians are well-trained in EV-specific repairs, software updates, and diagnostic tools.
- **Inventory & Parts Management**:
- Coordinate with parts and inventory teams to ensure the timely availability of necessary parts and components for EV repairs.Oversee inventory control processes to ensure parts are properly stocked, tracked, and managed.
- **Health, Safety, and Compliance**:
- Ensure compliance with health and safety regulations, particularly with regard to the handling of EV batteries and electrical systems.Implement and uphold policies regarding workplace safety and environmental standards.
- **Reporting & Budgeting**:
- Develop and maintain performance reports on service operations, customer satisfaction, and technician productivity.
- Monitor departmental budget, control costs, and ensure service department profitability.
**Qualifications**:
- **Education**: Bachelor’s degree in Automotive Technology, Business Management, or a related field (preferred).
Certification or training in Electric Vehicle technologies (preferred).
- **Experience**: Minimum of 5 years of experience in a service management role within the automotive industry, preferably with experience in electric vehicles (EVs).
In-depth understanding of automotive service operations, repair processes, and diagnostics, particularly for EVs.
- **Skills & Competencies**: Strong leadership skills with the ability to motivate and manage a diverse team.
Excellent problem-solving and decision-making abilities.
Exceptional communication and interpersonal skills, with a customer-centric mindset.
Strong organizational skills and attention to detail.
Proficiency in service management software, and diagnostic tools specific to EVs.
