Customer Experience Team Lead

**Customer Experience Team Lead**: Full-Time - 25 Sep 2024 The Customer Experience (CX) Team Lead role is to mentor and train the Customer Experience team, who are the faces of Core Collective. Core Collective is not just a fitness or wellness business, it is a hospitality business at its core and thus a high level of customer excellence should be...

The role of a Team Lead is to oversee the team's performance and ensure that all tasks are completed efficiently.Key Responsibilities:Partner with department managers to provide feedback on customer interactions, highlighting areas for improvement and providing direct feedback to representatives.Serve as a resource and advisor to the training department,...

**The opportunity**: The Customer Experience Lead is responsible for developing and implementing strategies to help drive customer-centricity across our client’s organization, elevating customer satisfaction, driving customer engagement and increasing loyalty. You will represent the voice of the customer & identify client solution requirements, whilst...

This is a 12 months contract assigned to our client Work Location: Commonwealth MRT Salary Range : $4,000-$6,000 **Job Description**: 1. Assist Helpdesk manager in managing day to day operation of Helpdesk 2. Assist Helpdesk manager in managing client on the daily reporting 3. Real Time Monitoring of daily operations to departmental objectives & KPIs...

Job Title: Dedicated Customer Experience LeadA successful customer experience lead is essential in driving business growth by ensuring exceptional service delivery.Job Description:We are seeking a highly skilled and experienced customer experience leader to oversee our day-to-day customer service operations. The ideal candidate will be responsible for...

**ABOUT OUR COMPANY** FIRST is a leading global brand experience agency with teams in New York, Los Angeles, London, Dublin, Singapore and Hong Kong. Some of the world’s most recognized companies trust us to develop strategies, and design, plan and produce engaging events. FIRST clients span many industries including financial services, aerospace,...

**ABOUT GERMS DIGITAL** Infectious, dynamic and progressive! Down with a disease to please, we cough up creative integrated solutions to treat business and marketing problems of every severity. Since 2009, we’ve been dispensing marketing meds across various industries, from finance to automotive, tech to beauty—all while snagging some metals along...

**Your role at Dynatrace**: As a Team Lead, Workplace Experience based in Singapore, you will ensure consistency and compliance with company policies while supporting our hybrid team across the APAC region. You will work closely with the global Workplace Experience team to drive exceptional employee experience, fostering a positive and engaging workplace...

Roles & ResponsibilitiesJob Title: Team Lead – Customer Service (Contact Center)Salary: UP TO $4,500.00Working Hours; 40 hours per week Location: Singapore, Raffles City TowerContract: 1 year Job OverviewWe are seeking a motivated and experienced Team Lead to oversee a team of Customer Service Officers (CSOs) in our Contact Center. The Team Lead will be...

Coffee Meets Bagel’s vision is to inspire singles to share and connect authentically. We make lasting impressions on people’s lives by helping them form meaningful connections with other amazing singles. We’re looking for a seasoned and strategic Global Customer Experience Lead to lead Coffee Meets Bagel’s CX team into its next stage of growth. This...