Bakery Cafe Outlet Manager

4 days ago


Singapore SENTINELLE HUMAN CAPITAL SOLUTIONS PTE. LTD. Full time

Administer ordering and receiving procedures from the main factory
- Analyse service quality and customer satisfaction
- Conduct staff performance assessment process
- Manage and implement business continuity plans
- Manage compliance with food and beverage hygiene policies and procedures
- Manage cost and quality controls
- Manage food and beverage operations
- Manage site/outlet and equipment maintenance
- Manage the customer experience
- Manage training
- Monitor income and expenses

**REQUIREMENTS**:

- Min 2 years experience in managing a cafe, bakeshop or restaurant
- Proven management experience in f&b industry
- Skilled in coffee and tea barista and baking
- Sound knowledge of food health and safety regulations.
- Exemplary management skills.
- Effective communication skills.
- Exceptional customer service skills.
- Basic English and computer skills so as to communicate with HQ and outlet staff.
- Be able to plan roster.
- Basic computer skills with Microsoft word and excel.


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