Fraud Analyst

2 weeks ago

Singapore TikTok Full time

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok

In line with the globalization strategy and vision of the company, the Global Payments team builds a platform to provide cross-border payment solutions for all ByteDance's products and services, that are growing rapidly worldwide.
- Develop Fraud framework, policies and operating manuals including fraud rule writing.
- Contribute to the design of fraud programs and projects in line with defined roadmap and risk appetite.
- Lead investigations to identify fraud related patterns and resolve escalated issues from cross functional teams taking into consideration risk versus customer impact.
- Implement on-going tracking and monitoring of performance of decision systems and models and produce clear, understandable visualizations, dashboards and reports with support from risk analytics team.
- Keep current on various fraud trends that might affect the payment industry.
- Install a positive risk culture in the company and provide customized training.
- Support the risk team in various initiatives and ad hoc projects as required.
- 5+ years of experience in fraud management. Strong knowledge of the Payment industry and Fraud rule writing is a must.
- Seasoned people manager passionate about mentoring your team.
- Results oriented and comfortable working in a fast-paced environment requiring prioritisation and ownership.
- Confident communicator with the ability to interact at all levels, including working closely with cross functional teams.
- Aptitude to identify new ways to approach risk management and to think creatively.
- Experience in working with card networks would be a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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