Fraud Analyst

20 hours ago


Singapore Maybank Full time

Maybank Singapore is looking for a Fraud Analyst to join our Cards Operations – Fraud Control Management team. If you're passionate about preventing fraud, working with data, and helping customers feel safe, this role might be for you.

What You'll Do:

  • Monitor and investigate suspicious card transactions & e-payments using in-house and scheme-based fraud tools
  • Follow up with customers on unauthorised transactions and manage card replacements
  • Review and update fraud detection rules (Visa & MasterCard platform) based on emerging fraud trends
  • Assess suspicious credit card applications and support AML monitoring efforts
  • Liaise with internal teams, authorities, and card schemes on fraud-related cases
  • Provide support in chargeback and recovery processes
  • Prepare monthly and regulatory fraud reporting

What You Bring:

  • A degree in Banking, Business, Finance, or a related field
  • Strong analytical and problem-solving skills
  • Ability to work under pressure in a fast-paced environment
  • 3–5 years' experience in fraud management, payments, or risk functions preferred
  • Familiarity with Visa/Mastercard chargeback and dispute processes is an advantage

Please note only shortlisted candidates will be notified.

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